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Forest Lane Chrysler Dodge Jeep Ram - Service Center

Dallas, TX

4.5
135 Reviews

135 Reviews of Forest Lane Chrysler Dodge Jeep Ram - Service Center

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March 07, 2021

Juan is always very attentive and professional! Eddie always makes sure I’m taken care of to ensure my expectations are met. Great team and always appreciate them. More

by nick3900
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Eddie Campbell
Mar 08, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi there, thanks for the great review for Juan, Eddie, and our team! We appreciate your business and look forward to seeing you in the future.

March 03, 2021

Great people. Great service. Great price. Bought my truck from them and have gone back for all my maintenance. Thank you Forest Lane CDJR. I’ll see you again next time. More

by joelp421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
Mar 04, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We are glad to know that you've had great experiences with both our Sales and Service Departments. Please let us know if we can be of any further assistance to you!

March 03, 2021

Clean dealership. All ways greeted with respect and concern. Waiting room is comfortable and the rest room was clean. I pick up my car and it has been cleaned and my concern is repaired correctly. They More

by GCROMEANS1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Booze and Alex, Juan Avalos, Eddie Campbell
Mar 04, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the five-star review! We are glad to know that you always enjoy your visits to our dealership. We look forward to your next visit at Forest Lane Chrysler Dodge Jeep Ram.

February 28, 2021

Super modern and clean Dealership. Always greeted with respect. It was reassuring the Technician was able to talk with me. This is my Dealership! THANK YOU. More

by GCROMEANS1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell
February 27, 2021

Words can't express how grateful I am to Angela Adams and Craig Baker.. They did such a great job. The best customer service ever! Craig went above what was expected and had to deal with horrible adjusters More

by TISHBURNS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig baker, Angela Adams
February 15, 2021

This location is always AWESOME!!!!!!We travel in and This location is always AWESOME!!!!!! We travel in and out of the Metroplex area, and have been using them for years. Always treat us very well, gre More

by derek.sliger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
February 12, 2021

I always use Forest Ln. Since they were merely a service department, they actually cared to get my vehicles in and out. And they do things RIGHT the first time. They will always have my business. More

by carsofdallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Booze , Nick Manry
February 12, 2021

When they called me to pick up my truck the service rep told me the problem was fixed, i had a toe truck come out and get it and the service report said something completa different. I still had to pay a t More

by kevinburciaga352
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa
Feb 13, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our attention. I would appreciate the opportunity to look into your feedback regarding your truck and ensure everything has been handled. Please contact me directly about this at your earliest convenience. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

February 11, 2021

Great service, clean environment, Covid protection, competitive pricing. Linda Hammond was terrific! Close to my residence No high pressure for additional work. Linda needs to be recognized as an ex More

by CKEEHN99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Hammond
Feb 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for visiting Forest Lane Chrysler Dodge Jeep Ram! We will be sure to thank Linda for providing you with excellent service. We look forward to working with you again!

February 09, 2021

Fantastic experience once again at Forest Lane. I highly recommend this dealership for anyone looking to have professional service work performed on their vehicle(s). More

by emmy195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
Feb 10, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share the fantastic experience you had at Forest Lane Chrysler Dodge Jeep Ram! We truly appreciate your strong recommendation for our team. If there is anything else we can be of assistance with, please do not hesitate to reach out to us. We hope you have a wonderful day!

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