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Fort Myers INFINITI

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
1,572 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally. Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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14990 S Tamiami Trail

Fort Myers, FL

33912

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Showing 1,572 reviews

November 07, 2024

This service was very professional, courteous, and timely. The facility is clean, luxurious, and updated. More

by 3406mlk
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

They don't know how to give you an answer to your problems, they are not professional in their work. More

by aneudydecena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armin Gackic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Carimi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (888) 690-3484 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

November 06, 2024

The dealership and staff were very helpful , professional and knowledgeable. I highly recommend them as a dealership. More

by mdesimone1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Nov 08, 2024 -

Fort Myers INFINITI responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Was very happy with my purchase of the Honda pilot. The price was phenomenal. The service was great. Any questions we had or answered in a timely manner. Jared gave us great service had all the paperwo More

by brendacampany
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 04, 2024

Complete lack of communication , transparency and putting the customer first . Never again will I buy from Infinity More

by meksunbum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Bram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Cordova
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November 03, 2024

What an amazing experience, it was easy and only took an hour and a half to walk out with a new car, gage is an amazing sales man and made the whole process much better then some other places I’ve been too! More

by saragillick5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Cordova
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Nov 06, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

I found them very thorough, respectful and courteous. Most knowledgeable about each and every car. More

by KATHY46
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 31, 2024

The sales rep was very helpful and informative. We are seasonal visitors to Florida and are not aware of some issues with storing a car, but he had some good recommendations. More

by jframke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vish Baghwandin
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Nov 02, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 31, 2024

Rick was very helpful in recommending the proper tires for my car and explaining the discount applied to the offer More

by Mario
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Fort Myers INFINITI responded

Hello Mario, we're happy you found our staff to be so helpful during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

I always have a fantastic experience at Fort Myers Infiniti! Rick is incredibly friendly and accommodating, always making the car maintenance process smooth and enjoyable. All the service department s More

by LyndsYoung83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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