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Fort Myers INFINITI

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
1,572 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally. Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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14990 S Tamiami Trail

Fort Myers, FL

33912

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Showing 1,572 reviews

December 03, 2023

Very good service and super friendly people. Work was completed in very timely manner. It was a pleasant experience! More

by Infiniti lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah in service
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Dec 04, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 02, 2023

This Infinity dealer is Amazing! ! At the service department from the Management Mr. Manny to my sales Rep Zach who is always available and on Point. More

by ellielopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny service Manager 💯
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Dec 04, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 01, 2023

I was provided with good service at the service center at a reasonable time, thank you More

by campbell391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 30, 2023

Excellent customer service ; executed the problem with my car; delivered car with no issues in a timely manner. More

by LASHAUNDA_JAMES
Recommend Dealer
Yes
Employees Worked With
Zack was my service advisor
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Dec 02, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2023

Professional, explain well the work to be done. Work was done on a timely matter More

by Mario
Recommend Dealer
Yes
Employees Worked With
Zack Irwin
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Dec 02, 2023 -

Fort Myers INFINITI responded

Hi Mario, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI

November 29, 2023

Very attentive! Service was performed an efficient time frame!! Informed me of work to perform later More

by STEVE@HUBREFRIGERATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Speedy service for a oil and filter change. Prices for some major work is still too high. More

by ricky_dieujuste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI.

November 29, 2023

The service and my customer service rep were top-notch. I’ll be back for my next service in a few months. More

by jerwersdl32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
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Dec 01, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 28, 2023

Great dealership! Fast, thorough service and your automobile is returned washed and vacuumed! We bought our QX60 here and have all our service performed at their servi More

by janamgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We hope to see you soon!

November 27, 2023

They left the oil stop loose after my oil change and it leaked on my driveway. The pressure cleaner they hired to clean it never showed for my appointment. I’ve spent the last two weeks trying various me More

by lawmanfla
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
3.0
This rating includes all reviews, with more weight given to recent reviews.
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