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Fort Myers INFINITI

Fort Myers, FL

4.8
1,572 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally. Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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14990 S Tamiami Trail

Fort Myers, FL

33912

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Showing 1,572 reviews

October 17, 2023

I love getting my car service at infinity. I always feel welcome service is done on that if not a rental or loaner is provided.I wouldn't take my car anywhere else... More

by CHRISLENEWITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK
Oct 19, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

October 17, 2023

Great job great service. Responded to questions very quickly and really appreciate the car wash and vacuum More

by jtrathen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 16, 2023

Lazaro is very knowledgeable and efficient at his profession. Quick in and out process made it a seamless transaction More

by charlie20fd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Asselin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayko Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tai Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Pulgaron
Oct 18, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 16, 2023

FM Infiniti Service is the best experience I have ever had at any dealership. They always have a loaner for me to drive and the communication is top notch! More

by James W Jacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Fort Myers INFINITI responded

Hi James, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 14, 2023

I felt rushed and therefore didn’t get to use my warranty. My fault for not being bosterious. More

by kristinalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Fort Myers INFINITI responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you if we still can. Please contact us at (888) 690-3484 so we can work with you to make this right.

October 14, 2023

Our technician Zach was very helpful during our visit and he helped fix everything our car needed More

by maychen451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 10, 2023

Fast efficient service… they are always able to complete the work on schedule. My car is always vacuumed and cleaned by their crew after each service. More

by rvfirestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2023

Service was completed on a timely basis and potential issues were identified and fixed upon my approval. More

by Vinnid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Fort Myers INFINITI responded

Hi Vinnid, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 07, 2023

Rick Libby is my Service Advisor. Rick is knowledgeable and goes above and beyond to meet my expectations at each and every visit. More

by Ms Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Fort Myers INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2023

Service Advisor Rick Libby was extremely nice and considerate. It was truly a 5 star experience. I wish other service departments were run as well. More

by ssepx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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