Fort Myers INFINITI

Best customer service ever by mr vish and his team, excellent communication and professionalism I will highly recommend. excellent communication and professionalism I will highly recommend. More

I always have a excellent time going to infiniti Its always smiles and great service!! I love coming to see everybody and enjoy a great cup of coffee while I sit and wait with a refreshing bottle of wat always smiles and great service!! I love coming to see everybody and enjoy a great cup of coffee while I sit and wait with a refreshing bottle of water. More

They perform required services satisfactorily. I am disappointed with their desire to help solve problems without replacing parts. I needed a screw to retain a front panel & they couldn’t provid I am disappointed with their desire to help solve problems without replacing parts. I needed a screw to retain a front panel & they couldn’t provide one. Instead, they quoted a replacement panel for $1,200.00. Could Not Provide! I went across the street to the KIA dealer & they put a plastic plug in at no charge. I am entitled to a car wash & when I get one the windshield is always smeared like they wiped off the car & then the windows. More

The Infiniti team provided great communication and service. They make the time my baby spends in the shop painless. service. They make the time my baby spends in the shop painless. More

I was very disappointed and dissatisfied with Fort Myers Infiniti service department especially when I was going in knowing that what service I needed could have and should have been fix especially when I h Infiniti service department especially when I was going in knowing that what service I needed could have and should have been fix especially when I had confirmation from two technician that work for Nissan and Infiniti company saying they could fix a DCU unit. But, of course it definitely felt like the waiting game when I took my car for the service that day on 02.JAN.25. I didn't like what was actually said by the representative when his choices of words were "attempt to try" of course that's an 50/50 chance of it getting resolved. But of course I as a consumer and pretty much saw it coming which was buying a new DCU unit from them would come at a high price. But overall I am giving my facts and opinion about my visit to Fort Myers Infiniti. Have a wonderful day! More

Very nice waiting area. People that work there are very polite and courteous. They bend over backwards to make things right. People that work there are very polite and courteous. They bend over backwards to make things right. More

My car was taken car of when I brought it into the dealership...very happy with my service and how quickly they got it back to me dealership...very happy with my service and how quickly they got it back to me More

Excellent service, very responsive service rep and many thanks for the loaner car! Look forward to working with you in the future. thanks for the loaner car! Look forward to working with you in the future. More

Fort Myers of Infiniti did a great job solving the issue with my vehicle, after the diagnostic. It was pretty quick and easy for them to solve the actual problem. Shout out to the Infiniti team for fixing m with my vehicle, after the diagnostic. It was pretty quick and easy for them to solve the actual problem. Shout out to the Infiniti team for fixing my vehicle. More

Great services from Richard as always. There was a few things the car needed and Richard was great in explaining everything. There was a few things the car needed and Richard was great in explaining everything. More