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Fort Myers INFINITI

Fort Myers, FL

4.8
1,574 Reviews

14990 S Tamiami Trail

Fort Myers, FL

33912

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1,574 Reviews of Fort Myers INFINITI

November 08, 2024

I went to dealership to change battery in my Infiniti. When I came, I mentioned to Rick, that they have 10% off battery price, and sems to me he was a little surprised. 1. After I received final bill, t More

by VIKMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
Nov 10, 2024 -

Fort Myers INFINITI responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you, if we still can. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 690-3484 and we will do our best to make this better.

November 08, 2024

Everyone was polite, courteous, and on time. Drop off and pick up the vehicle was very effective. The car rental that I had worked perfect More

by kocherhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 07, 2024

This service was very professional, courteous, and timely. The facility is clean, luxurious, and updated. More

by 3406mlk
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

They don't know how to give you an answer to your problems, they are not professional in their work. More

by aneudydecena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Morrison, Armin Gackic, Rick Libby, Zach Irwin, Daryl Day, Jason Bram, Adriana VanBuren, Emmanuel Vazquez, Jason Carimi, Paul Khin
Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (888) 690-3484 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

November 06, 2024

The dealership and staff were very helpful , professional and knowledgeable. I highly recommend them as a dealership. More

by mdesimone1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Nov 08, 2024 -

Fort Myers INFINITI responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Was very happy with my purchase of the Honda pilot. The price was phenomenal. The service was great. Any questions we had or answered in a timely manner. Jared gave us great service had all the paperwo More

by brendacampany
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Clark
Nov 08, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 04, 2024

Complete lack of communication , transparency and putting the customer first . Never again will I buy from Infinity More

by meksunbum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gage Cordova , Jason Bram
November 03, 2024

What an amazing experience, it was easy and only took an hour and a half to walk out with a new car, gage is an amazing sales man and made the whole process much better then some other places I’ve been too! More

by saragillick5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Cordova
Nov 06, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

I found them very thorough, respectful and courteous. Most knowledgeable about each and every car. More

by KATHY46
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Libby, Walter Dolan
Nov 04, 2024 -

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 31, 2024

The sales rep was very helpful and informative. We are seasonal visitors to Florida and are not aware of some issues with storing a car, but he had some good recommendations. More

by jframke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vish Baghwandin
Nov 02, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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