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Fort Wayne Kia

Fort Wayne, IN

3.5
906 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

September 19, 2022

The quality of service was very poor to be a dealership ! Was not impressed! Hope I don’t have to come back! More

by LISA.POTTER76
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 23, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Lisa, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

September 18, 2022

The sales guy was great I love my car he helped set it up and got it to we’re I needed my payment to be More

by TISHALINGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 18, 2022 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2022

Absolute worst experience ive had buying a car in 15 years. Sold me a car with trash in the back of it, tacked on $4,500 to the price of a new car just "because" if i could back out of the deal and get More

by RANDYFISHER1219
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerome Dowdell
Sep 21, 2022 -

Fort Wayne Kia responded

Randy, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 17, 2022

The purchase went well. When I got the vehicle home I notice a cracked headlight. I notified sales person, sent pictures. I have sent two follow up emails and still haven More

by SPINNERWHEEL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Nunemaker
Sep 21, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 16, 2022

Service people and sale staff friendly. Service done in a timely matter. Would recommend them. More

by DDEVOE888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 18, 2022 -

Fort Wayne Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

September 15, 2022

Always very prompt and courteous. Updated on all my vehicle maintaining and very informative. Keeps me updated on all my vehicle needs. More

by BECKYBOO1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Maintenance
Sep 16, 2022 -

Fort Wayne Kia responded

Becky, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2022

Perfect service! The staff periodically tells me what my situation is with my car and with great detail. The price was also fair. More

by NICKTOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Sep 14, 2022 -

Fort Wayne Kia responded

We are very happy to hear Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2022

Great people to deal with for purchasing a vehicle. Very prompt and respectifu of my time. More

by QHRWILL37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Sep 14, 2022 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 13, 2022

Alejandra was/is a top-notch sales representative. If I were in charge of HR at this Kia dealership I would do all I could to keep her on staff and look to advance her when opportunities presented the More

by Greg Slyford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Sep 14, 2022 -

Fort Wayne Kia responded

Greg, Thank you so much for your kind words for Alejandra, and for taking the time to leave us this wonderful feedback!

September 13, 2022

I took half a day off from work to get my tires changed. I had to wait a day for them to order my tires. I limped my spare tire home which is 25 miles away, to then return the next morning limping on my sp More

by DANTHIG85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda
Sep 16, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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