
Fort Wayne Nissan
Fort Wayne, IN
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847 Reviews of Fort Wayne Nissan
Always Great Service! I went in to service my car and drove out with a new car! I really enjoy the new team and they make you feel appreciated, Service and client commitm I went in to service my car and drove out with a new car! I really enjoy the new team and they make you feel appreciated, Service and client commitment makes one happy client More
Had to wait awhile for my car to "throw a code" Our Nissan Rogue has had transmission noise since June. The service department at Fort Wayne Nissan was very helpful about getting this resolved. Howe Our Nissan Rogue has had transmission noise since June. The service department at Fort Wayne Nissan was very helpful about getting this resolved. However Nissan Corp. would not replace the transmission under warranty until the computer showed a code, which it did not do. The noise got so bad that we called the service dept. and told them something had to be done. We took the car to them Feb.1. Nissan Corp. finally had them take the transmission apart and rebuild it. This took 2 months. Fort Wayne Nissan service department was very helpful but Nissan Corp was not. More
fast friendly service I was able to get my car in for service right away. Everything was done in under an hour. The service person thoroughly explained all the work that I was able to get my car in for service right away. Everything was done in under an hour. The service person thoroughly explained all the work that was done before I left. All the staff I had contact with were pleasant and friendly. More
Used Car...research history Josh worked with us to test drive and purchase a used car, which had previously been serviced at Fort Wayne Toyota, a sister company to Fort Wane Niss Josh worked with us to test drive and purchase a used car, which had previously been serviced at Fort Wayne Toyota, a sister company to Fort Wane Nissan. The car is excellent, and I appreciated Josh's attention to us, especially during the busier part of the day when there were other people wanting to speak to him. The only reason I gave this a 4 instead of 5 star is that, after we purchased the car, we went to Bob Evans Toyota to learn which oil to put into it (not realizing there are two Toyota dealerships in town). We were alarmed to learn something in the Toyota history on the car that had not appeared on the Carfax: a note describing the car as an oil guzzler! We were pretty concerned. We did go back to Fort Wayne Nissan, and Josh and Mr. Zickmund did help, booking the car for it to be looked over. So far, so good--thankfully!. I am an inexperienced car buyer, so...I am not sure what a car salesman should or should not know about the car he is selling. Especially since Fort Wayne Toyota is a sister company to Fort Wayne Nissan, I wish we would have been informed about the oil-guzzling concern before the purchase. We did, however, get the Carfax, which seems the typical guidance factor when you are buying a used vehicle. So far, this is an excellent car, and Josh and Mr. Zickmund were very responsive when we wanted to look at the car and they did help after the purchase. The long and short of this review is: from what I can tell, Fort Wayne Nissan is a good dealership with helpful employees, but if you can, do ask about the history of the car where it was previously serviced. More
Used Car Purchase I found the staff to be helpful, knowledgeable and friendly. After I bought my car, I discovered a concern. I brought it to the attention of the Sal I found the staff to be helpful, knowledgeable and friendly. After I bought my car, I discovered a concern. I brought it to the attention of the Sales Manager. He took the matter seriously and worked with me to arrange a solution that I was able to accept, and the issue was resolved. I was impressed with their ensuring that I was pleased and had a positive experience.. More
The couple hrs. Professional, fast, experience, and know what buyer want. Me and my son went there for looking around brand new Nissan Pathfinder after couple hours w Professional, fast, experience, and know what buyer want. Me and my son went there for looking around brand new Nissan Pathfinder after couple hours we went home with brand new 2020 Nissan Pathfinder Rock Creek...thanks More
New Nissan Rogue Sport Overall the experience was great! Channing and Coleman both did a great job. They were very knowledgeable and helpful. The only hiccup was that Kevin Overall the experience was great! Channing and Coleman both did a great job. They were very knowledgeable and helpful. The only hiccup was that Kevin overlooked a place where I needed to sign one of the documents which led to me having to go back to the dealership after I thought the sale was done. More
They found a nail in one of the tires and got it fixed and back on the road safely. Brook was great to work with! We will definetly come back in the future. and back on the road safely. Brook was great to work with! We will definetly come back in the future. More