Fort Wayne Nissan

I called Jason for a service and he was able to get me in same day. The entire time was less than 1 hour. I appreciate the service department paying attention to detail as we own 2 Nissan's and they do all o same day. The entire time was less than 1 hour. I appreciate the service department paying attention to detail as we own 2 Nissan's and they do all our work. More

Good service. Kind people and easy to get a hold of. Explained my recall to me. I will go again to Nissan for my car service Explained my recall to me. I will go again to Nissan for my car service More

Disappointed on this trip I brought in my 2013 Altima because of a factory ask to fix a problem. I understand that and appreciate that they will fix it for free and that they I brought in my 2013 Altima because of a factory ask to fix a problem. I understand that and appreciate that they will fix it for free and that they contacted me about it. The service department did what they were supposed to do. They took my car in and checked the bolts associated with the problem. Since there was a real possibility that the bolts could be broken off during removal, they gave the car back to me without the problem being solved. The explanation was that if they continued and broke a bolt, the car would have to be kept at the dealership until new bolts could be obtained and the problem could then be taken care of. Evidently the replacement bolts were on back order and no telling when they would be received. This situation made the rating on this particular trip in very frustrating. That is the reason for the low score. Maybe get bolts in before making the appointment. More

My salesperson called me when the new vehicle that I was My salesperson called me when the new vehicle that I was interested in arrived at the dealership so I could test drive it. Everyone was very helpful My salesperson called me when the new vehicle that I was interested in arrived at the dealership so I could test drive it. Everyone was very helpful and friendly I didn't feel rushed it was Quick and painless. More

Had a recall on rear suspension links and an alignment. The alignment had to be redone. Herbie was very professional and his service was outstanding. The alignment had to be redone. Herbie was very professional and his service was outstanding. More

The sales reps and managers were extremely helpful and kind while working with me on my lease agreement. I appreciated how they made my lease possible for my situation. kind while working with me on my lease agreement. I appreciated how they made my lease possible for my situation. More

Mr. WilIiams was fantastic. Very professional , very polite and also very helpful. Great sales person. Thank You Fort Wayne Nissan. We love our NEW MURANO. polite and also very helpful. Great sales person. Thank You Fort Wayne Nissan. We love our NEW MURANO. More

Oil change The service was on time and met our scheduled appointment time.. Waiting area was clean. Courteous personnel. Additional problems were found and corre The service was on time and met our scheduled appointment time.. Waiting area was clean. Courteous personnel. Additional problems were found and corrected. Acceptable service. More

Team wasn’t very upfront with me on the diagnosis, used broad terms instead of telling me the problem. Not sure if they thought I wouldn’t understand because I’m female but I wanted a specific answer. That broad terms instead of telling me the problem. Not sure if they thought I wouldn’t understand because I’m female but I wanted a specific answer. That or they themselves couldn’t figure out what was wrong. More

I called ahead and spoke with the salesman about what I was looking for. The vehicle was waiting for so I could test drive it. was looking for. The vehicle was waiting for so I could test drive it. More