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Fort Wayne Toyota

Fort Wayne, IN

4.0
1,124 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,124 Reviews of Fort Wayne Toyota

January 04, 2023

I was treated well by the staff I encounted. Jen was very helpful n kind. So far so good on the repair. I really didnt try everything yet. I guess you will hear from me if there is a problem😉 More

by rose60lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen who greeted me.
Report | Print
Jan 04, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 02, 2023

they do good work and pretty fast to get you in and out that's Toyota that's all I have ever owed was Toyota and I'm very pleased with there trucks every let me down More

by SMOKE600R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Jan 03, 2023 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2023

Jen did a great job getting us in at the last minute for an emergency before our trip More

by RJWIL1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Report | Print
Jan 03, 2023 -

Fort Wayne Toyota responded

We are so glad that Jen had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2023

Were willing to negotiate on a used truck that had minor body damage. They got me through the process fast. More

by LAUGHINGHORSESTABLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Irfan Hussain, Shaun Kelly
Report | Print
Jan 02, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota are glad to have you as a customer.

December 30, 2022

Fort Wayne Toyota always does an amazing job with any service needed on my vehicle. They're timely, friendly, and affordable for the work being completed. And I can always rely on them keeping me account More

by HDEY527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett, Damien Kudrawiec
Report | Print
Jan 02, 2023 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2022

Great service. Completed on time with no surprises or problems. Easy and a smooth process. More

by dfrench01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett, Damien Kudrawiec, Heather Edwards
Report | Print
Dec 29, 2022 -

Fort Wayne Toyota responded

Thanks for sharing about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

December 28, 2022

I had an appointment because I had a baby with pneumonia at home. A tire rotation took two hours and I had to leave without having my car washed because the car sat outside with no one touching it for 30 mi More

by john.romey0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Dec 31, 2022 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Dec 31, 2022 -

john.romey0 responded

What is there to clear up? Can you give me two hours of my life back with my two babies?

December 26, 2022

Very professional work and commitment and were able to finish it in a timely manner. More

by RAO_ANILKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett, Damien Kudrawiec
Report | Print
Dec 26, 2022 -

Fort Wayne Toyota responded

Thank you for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

December 24, 2022

I was not very pleased with the fiance guy. I Feel like i was scammed. More

by PRINCESSDI4368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Bradford, Omar Jimenez
Report | Print
Dec 29, 2022 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 22, 2022

Traveled all the way from ohio to work with Curtis, he made this purchase possible, great guy! More

by Ngiaimo26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Henderson
Report | Print
Dec 22, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad Curtis was able to help, and we hope to see you again!

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