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Fort Wayne Toyota

Fort Wayne, IN

4.2
1,123 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

February 24, 2023

We had some issues that needed to be taken care of. I was told by my salesman that Fort Wayne Toyota would stand behind its cars and customers and if anything was wrong, they would fix it. He was telli More

by TUDORNCECI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Stephenson, Kyle Coleman, Austin Bradford
Report | Print
Feb 26, 2023 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
February 24, 2023

Everyone Seems to be smiling, They seem to be goal oriented Focus and on task. More

by JAMESSPRATLEY078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rinker, Austin Bradford, Irfan Hussain, Cherie Crooks, James Thomas
Report | Print
Feb 26, 2023 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, James, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

Helpful
February 24, 2023

Informative and helpful. They explained the whole process and kept me in the loop along the service. More

by SNBIRD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
Report | Print
Feb 26, 2023 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 23, 2023

Salesman was great to work with. Listened to our wants/wishes. Relatable. Friendly. Understanding. Top notch More

by WILLROX5657
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
Report | Print
Feb 23, 2023 -

Fort Wayne Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
February 23, 2023

Great help everything went smoothly and I left with a car I’m more than happy with! More

by LMKINGSLIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw, Omar Jimenez, Nathan Arend
Report | Print
Feb 26, 2023 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 22, 2023

Fix my car did a excellent job And was able pick me from work and take my home More

by COUR6229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 23, 2023 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
February 22, 2023

I had a great experience at Fort Wayne Toyota! Everyone was welcoming and patient with me as this was my first car purchase. More

by MACBIRCH16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron , Austin Bradford, Irfan Hussain
Report | Print
Feb 23, 2023 -

Fort Wayne Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Toyota!

Helpful
February 21, 2023

I purchased an Audi from rohrmax which is the Toyota used car store, the car was not ready for sale at all. Car had completely missed detail, car has a pretty bad oil leak and I don't think it was properly i More

by THEBEEMAN0119
Recommend Dealer
No
Employees Worked With
Jerimey
Report | Print
Feb 25, 2023 -

Fort Wayne Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 03, 2023 -

THEBEEMAN0119 responded

Private messaged you a week ago with contact info for myself and have yet to hear from anybody. It's still leaking oil along with the other issues.

Mar 10, 2023 -

THEBEEMAN0119 responded

Week number 2 without anybody reaching out to help with this situation, reached out and left a voicemail with my name and number to the General Manager Kyle and never received a callback either. Feeling very "left on read" about the whole deal. Will not be going back to a rohrman dealer anytime soon.

Helpful
February 21, 2023

Fort Wayne Toyota has always been easy to work with. I schedule the service online and when I show up, the technology in place knows who I am and what work is to be done. More

by bgrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 22, 2023 -

Fort Wayne Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota!

Helpful
February 20, 2023

My service appointment was great. Came in as scheduled and got my vehicle right in bay for service. Done within the hour and on my way home. More

by DUNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Edwards
Report | Print
Feb 21, 2023 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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