Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Fort Wayne Toyota

Fort Wayne, IN

4.0
1,126 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

Directions

By Type

1,126 Reviews of Fort Wayne Toyota

February 21, 2023

I purchased an Audi from rohrmax which is the Toyota used car store, the car was not ready for sale at all. Car had completely missed detail, car has a pretty bad oil leak and I don't think it was properly i More

by THEBEEMAN0119
Recommend Dealer
No
Employees Worked With
Jerimey
Report | Print
Feb 25, 2023 -

Fort Wayne Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 03, 2023 -

THEBEEMAN0119 responded

Private messaged you a week ago with contact info for myself and have yet to hear from anybody. It's still leaking oil along with the other issues.

Mar 10, 2023 -

THEBEEMAN0119 responded

Week number 2 without anybody reaching out to help with this situation, reached out and left a voicemail with my name and number to the General Manager Kyle and never received a callback either. Feeling very "left on read" about the whole deal. Will not be going back to a rohrman dealer anytime soon.

February 21, 2023

Fort Wayne Toyota has always been easy to work with. I schedule the service online and when I show up, the technology in place knows who I am and what work is to be done. More

by bgrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 22, 2023 -

Fort Wayne Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota!

February 20, 2023

My service appointment was great. Came in as scheduled and got my vehicle right in bay for service. Done within the hour and on my way home. More

by DUNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Edwards
Report | Print
Feb 21, 2023 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2023

Friendly, timely, and efficient. Excellent work! The tech kept me informed and helped me fin coupons. More

by CHEATH3675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
Report | Print
Feb 21, 2023 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2023

Very fast working and very professional job. I'm very happy with the job you guys did to my car. More

by manin1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett, Damien Kudrawiec, Heather Edwards
Report | Print
Feb 21, 2023 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

February 19, 2023

Michael Smith was great. Total experience with car buying was frustrating. Pricing wasn't honest. More

by RJALLMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Andrew Bradshaw
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

February 19, 2023

Friendly and customer oriented. Found what I could afford before showing me cars that may be out of my price range More

by CANDICEHALL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Carr
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Candice, and we hope to see you again!

February 19, 2023

Excellent service definitely will come back to this dealership for another car will recommend this dealership. More

by LEWIS198035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 19, 2023

Awesome job, was fast and great communication, will return for sure!! Fort Wayne Toyota Rocks!!! More

by MTCARDELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota!

February 18, 2023

I worked with Raul Torres, who is normally Lexus sales. He was very professional and good to work with. I would recommend him to anyone looking to purchase a vehicle. More

by DEBORAHJONES1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Jimenez
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Deborah, and it was a pleasure having you at the dealership. We appreciate your review!

1
...
3
4
5
...
113