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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

February 28, 2022

The reason I did not give a five-star rating is that I didn't get the correct discount for using a coupon. I called and they will make it right. I'm paying more to have the work done by the dealership, so More

by FXCFTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the emploee's name
Mar 01, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Mar 01, 2022 -

FXCFTW responded

Stopped in today and resolved the billing error. It was handled efficiently. Thank you.

February 27, 2022

Overall great dealership experience. I’m younger with average credit, and was able to walk away with a car the same night. Nathan and Omar were friendly and knowledgeable. They stayed af More

by ZAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Arend
Feb 28, 2022 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

February 26, 2022

They have maintained my Toyotas now for a number of years. The service reps have always been courteous and helpful. Neil has be especially good to work with. Missed not having a vehicle available for t More

by WWF500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal - service consultant
Feb 28, 2022 -

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Toyota Lexus!

February 25, 2022

In this car market, I was pleasantly surprised to find the vehicle I wanted and I felt I got a very fair out the door price More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
Feb 25, 2022 -

Fort Wayne Toyota responded

Thank you, James. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2022

Fantastic service with fantastic people. Everyone was very friendly and would not be satisfied until we came to an agreement and I left their lot with a new car from a Trade in. More

by AEKID77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Feb 25, 2022 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 25, 2022

Exelente atención me gusto salí con mi carro de una vez lo recomiendo totalmente muy buena atención me gustos como me trataron salí con carro muevo More

by MADHUVIDIA
Recommend Dealer
Yes
Employees Worked With
Omar, Andrew Burton
Feb 28, 2022 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2022

We really like the service department they seem to really want to help the customers and keep us updated on service done to our vehicles More

by GCBEAR75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Feb 25, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

February 24, 2022

Dalton was very professional and helpful. Let me do everything over the phone and the car I wanted didnt pass inspection, but he found another one for me. Super quick and let my son come pick More

by DOWILLIAMS35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Carr
Feb 25, 2022 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dalton, and it was a pleasure having you at the dealership. We appreciate your review!

February 23, 2022

Excellent service department they explained what was to be done and a pice quote and how long it would take More

by k.alan.rothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bennett service department
Feb 23, 2022 -

Fort Wayne Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

February 22, 2022

It was good just didn’t like that there was no explanation of the suggestions like usual. More

by BELINDAT2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
Feb 22, 2022 -

Fort Wayne Toyota responded

Thank you, Belinda, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

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