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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

January 25, 2022

Very nice experience. From first visit to buying my new car to its services. All things are nice. More

by LICHIRICKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
Jan 25, 2022 -

Fort Wayne Toyota responded

Ricky, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2022

No wait time for the appointment. The car was serviced and return on the time. The staff was friendly very helpful. More

by OLDNERD1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Lefler
Jan 25, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 24, 2022

Professional and courteous service both times I have been to Ft. Wayne Toyota. Both times I have waited for my vehicle and it was finished well before the specified time and I even asked them to change the t More

by JLWHALEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Jan 24, 2022 -

Fort Wayne Toyota responded

It's great to hear that we were able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota Lexus!

January 20, 2022

Always a great service clean waiting area and will bring back my Tundra for future More

by RSHELINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Paulk
Jan 20, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2022

It was alright, I had an issue that needed to be fixed (rear view camera wasn't functioning right) that wasn't done before I got the vehicle. More

by JONNAVARRO7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont see them.
January 19, 2022

the dealership is nice and clean, the employyes are helpful, and the selection of cars always looks great. More

by JAMES.STEPHENSON2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damain, Chris Rinker, Jerome Dowdell
Jan 19, 2022 -

Fort Wayne Toyota responded

Thank you, James, we appreciate your business and our team looks forward to serving you again soon!

January 18, 2022

Salesman cleaned my car, didn’t do a great job but I appreciated the effort. Nothing they said to me seemed to add up. I was told my car had been inspected a month prior but also told they had only had More

by AllyK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Feb 04, 2022 -

Fort Wayne Toyota responded

Thank you for bringing this to our attention, Ally. We'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 18, 2022

The used car I bought from this dealer was low on oil and coolant. It was also filthy, even after Frank said it was cleaned twice. More

by AMENKIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perales
Feb 04, 2022 -

Fort Wayne Toyota responded

Thank you. Management will be in touch shortly.

Apr 26, 2023 -

AMENKIS responded

Fort Wayne Toyota never did respond to any of my calls after this.

January 15, 2022

Very Professional and friendly staffs. Most importantly help answer all of our questions and concerns. More

by JOEY.SHINE2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
Jan 17, 2022 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 15, 2022

Another great visit to Fort Wayne Toyota for service. Quick check-in, prompt service and fair pricing. Thanks Kris and staff. More

by USRANGERBUTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris, Neil, Damian
Jan 17, 2022 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

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