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Fort Wayne Toyota

Fort Wayne, IN

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1,125 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,125 Reviews of Fort Wayne Toyota

February 07, 2023

Nate was very helpful throughout the process. I will definitely recommend Fort Wayne for friends based on my experience. Thanks Nate More

by RAMIIBRAHIM09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Nathan Arend
Feb 08, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nate to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 07, 2023

The work is good, however they now add fees for credit cards and sometimes have tried to sell me manufacturer recommended services I already had done in the fairly recent past. Customer service has suffer More

by KOENIGAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Feb 08, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 06, 2023

As a single woman I always feel that I am treated with respect and not taken advantage of. Other dealerships have definitely given me that feeling. More

by LMARIED130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
Feb 07, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2023

I’m always notified when my RAV 4 needs service. Service department is always courteous and helpful. And the cashier also. Thank You! For keeping my car maint. It runs so well. More

by JANLFUNKINDIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who vacuums and washes my car weather permitting , Jason Bennett, Damien Kudrawiec, Heather Edwards
Feb 07, 2023 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2023

I always go to the Toyota dealership for all service on my Tacoma. They always fix it right the first time. More

by cjmb22
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Feb 03, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2023

Mike is A-1 salesperson! Little crowded in there and no privacy though so makes his job tough. More

by LSLFARMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Feb 05, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. Michael and our team appreciate your business and hope to see you again soon!

February 01, 2023

Most Awful Dealership to purchase cars ever! I just recently purchased a luxury vehicle and was sold a lemon! Stay away from this dealership. Vehicle had a lot of issues and then rust underneat More

by FORREST.JONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Mcgrew
Feb 05, 2023 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 01, 2023

I have a feeling that the salesman was new. I was not shown how to use gadgets in the vehicle. Andrew was a great help with getting what I wanted. More

by MARGO1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw, Irfan Hussain
Feb 02, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit feel free to contact us at your convenience.

February 01, 2023

They were great to work with. Quick and prompt, we were in and out in less than two hours. Wonderful customer service! More

by EPOSTON721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw, James Thomas
Feb 02, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 01, 2023

Mr. Rinker was professional, honest, and extremely knowledgeable about Jeeps. Mr. Hussain was proficient in his duties. More

by JKAUFFMAN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rinker, Austin Bradford, Irfan Hussain, Curtis Henderson
Feb 02, 2023 -

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep, and we thank you for choosing Fort Wayne Toyota!

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