Fort Wayne Toyota

This is the first time having this car serviced - in the past, my car would always come out washed. My car was not washed and not even a quick vacuum. Very disappointed. I would have said something had I past, my car would always come out washed. My car was not washed and not even a quick vacuum. Very disappointed. I would have said something had I been there but my husband dropped it off and I wasn’t involved. More

This is the second time I have purchased a vehicle from Ft Wayne Toyota. It gets better each time. Michael Smith was fantastic. The process was efficient and professional. Thanks for the positive experien Ft Wayne Toyota. It gets better each time. Michael Smith was fantastic. The process was efficient and professional. Thanks for the positive experience. More

No pressure purchase. Got a great deal and Michelle was very helpful with all the details and options on the Highlander. Great experience. Would recommend very helpful with all the details and options on the Highlander. Great experience. Would recommend More

The internet team , whomever called me and then the salesperson were all very helpfulinmy search for a Rav 4. They came through where another dealer did not. salesperson were all very helpfulinmy search for a Rav 4. They came through where another dealer did not. More

Long wait despite reservation made for service at 1:30. Thought that would make a difference, but car wasn't pulled into shop until 3:15. Then not done until 3:45. Very disappointed in how long it took. I Thought that would make a difference, but car wasn't pulled into shop until 3:15. Then not done until 3:45. Very disappointed in how long it took. I will not make another reservation since it makes no difference whatsover. More

Michael found a great RAV4 for me. He made sure that I understood all the features. Michael truly cares about his clients and it shows. understood all the features. Michael truly cares about his clients and it shows. More

Michael Smith was very attentive to all my needs when I bought my Toyota. He showed me how to program the blue tooth phone and was just so helpful and professional. And he was straightforward and clear i bought my Toyota. He showed me how to program the blue tooth phone and was just so helpful and professional. And he was straightforward and clear in answering all of my questions and concerns. I would recommend him without reservation to anyone looking for a Toyota car. More

The level of customer service is consistently amazing! My experiences have always been positive with both sales and the service departments. Also love my Toyota! experiences have always been positive with both sales and the service departments. Also love my Toyota! More

Service was great and everyone was friendly. I felt comfortable in the waiting room and had a good selection of refreshments to choose from overall was a good day! comfortable in the waiting room and had a good selection of refreshments to choose from overall was a good day! More

Bought the car on the phone and had it delivered to my house and I live an hour from the dealership. The salesman brought all the paperwork and things couldn’t have gone smoother. house and I live an hour from the dealership. The salesman brought all the paperwork and things couldn’t have gone smoother. More