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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,655 Reviews
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,655 reviews

March 29, 2024

Worst customer service ever. My radio she been malfunctioning since two months after buying my tryck More

by daniel.peterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We apologize for the inconvenience this has caused. We have ordered the radio, unfortunately it will not be released to us until 4/18. We will contact you as soon as it arrives.

Helpful
March 29, 2024

Henry was very knowledgeable about the vehicle and also very willing to help us. I could not of found a better person to help us and this is after I had already been to 4 other dealership he is great More

by dan.hall0
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're thrilled to hear about your positive experience with Henry! Thank you for your kind words and for choosing us after visiting other dealerships. We truly appreciate your trust and look forward to continuing to serve you in the future!

Helpful
March 28, 2024

Lindsey was a pleasure to work with. She was detail oriented, had excellent follow-through, and persevered in spite of some delays in getting a noisy door fixed. I would buy another vehi More

by KKB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Vandestreek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're delighted to hear about your positive experience with Lindsey! It's fantastic to know that Lindsey's attention to detail, follow-through, and perseverance made such a positive impact. Your satisfaction is our priority, and we're thrilled to have earned your trust. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

Helpful
March 27, 2024

This dealership has been very knowledgeable regarding my vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. More

by MJMOULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We greatly appreciate your positive feedback! Our team strives to maintain a high level of knowledge and professionalism when it comes to servicing your vehicle. Thank you for your trust and loyalty—we look forward to continuing to meet your automotive needs in the future!

Helpful
March 27, 2024

Poor communication. Missed commitments. After repair threw engine codes this should have been a simple repair More

by terrywhinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 27, 2024

Thank you for a wonderful new vehicle and a very easy process to get that vehicle ! More

by WAMOULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're thrilled to hear that you had a wonderful experience getting your new vehicle and that the process was easy for you. If you ever need anything or have any questions about your new vehicle, please don't hesitate to reach out. Enjoy your new ride, and thank you for choosing us!

Helpful
March 26, 2024

Fast, couteous and professional! Great Service all around. I will continue to get my vehicle serviced here. More

by rcunningham5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast, courteous, and professional experience with us. We truly appreciate your loyalty, and we look forward to continuing to provide excellent service for all your vehicle needs in the future. If you ever need anything, please don't hesitate to reach out.

Helpful
March 25, 2024

They have provided consistent and professional Jeep service with every visit and have always been thorough in analyzing and correcting any issues! More

by MJMOULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We truly appreciate your kind words about our Jeep service team! Thank you for your continued trust and loyalty. We look forward to serving you again in the future!

Helpful
March 23, 2024

Tamara and Garrett were friendly and communicated well however, I've never had an oil change anywhere that didn't fill my windshield wiper fluid. I had been out and figured it would be filled when I chang More

by TKOETTER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your feedback with us. We're glad to hear that Tamara and Garrett provided friendly and effective communication during your visit. However, we apologize for the oversight regarding your windshield wiper fluid. We'll ensure that our service team addresses this issue promptly. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We appreciate your business and hope to have the opportunity to serve you better in the future.

Helpful
March 21, 2024

We've dealt with Michael now for three vehicles over the years, and he's a salesman we can trust. He's the reason we keep coming back to this dealership over any others, and why we recommend it to family an More

by AUDRACASINO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your loyalty and for choosing our dealership for your vehicle needs. We're delighted to hear that Michael has consistently provided you with trustworthy and exceptional service throughout the years. Your recommendation means the world to us, and we're grateful for your continued support. We look forward to serving you and your family for many more years to come! If you ever need anything, don't hesitate to reach out.

Helpful
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