Fountain Acura

From my initial call Kristy was pleasant, helpful and explained quesitons that were asked about our GMC, this our first visit, we will be back. explained quesitons that were asked about our GMC, this our first visit, we will be back. More

We have worker with Kristy for many years. She is very informative and has taken very good care of our cars through the years. She is a joy to work with and does an outstanding job as a service manager.It informative and has taken very good care of our cars through the years. She is a joy to work with and does an outstanding job as a service manager.It was hard to replace Pam, but Kristy stepped right in and filled that lost. Tom(Charles) and Janice Nabbe More

I have purchased 2 cars from Brain & Van. I also do all my car maintenance business with Fountain Automall. Both purchasing experiences have been no-hassle, no-pressure, and highly satisfying overall. all my car maintenance business with Fountain Automall. Both purchasing experiences have been no-hassle, no-pressure, and highly satisfying overall. I am a lifetime loyal customer and will bring myself back when I'm ready for a new (or used) car. Both Brian and Van treat you like a family member and place value on the importance that is the car-buying decision. They want to make sure you are 100% satsified with your choice and will allow ample time for testing the car, inspecting it, and asking important questions. As a team they work to ensure you are getting the right car at the right price and you leave with a smile on your face. I recommend this dealership and Brian/Van to all my friends and family because I want them to have the same satisfaction as I do. More

The sales staff and management were great. There was no pressure to buy and they shared with us honest numbers. we actually bought 2 cars from this dealership today. pressure to buy and they shared with us honest numbers. we actually bought 2 cars from this dealership today. More

Barian Garrett and Mike McNamara were very helpfull in helping us pick out the vehicle that was best for us and what were wanted in a vehicle. We could have gone to some other place but I am so HAPPY tha helping us pick out the vehicle that was best for us and what were wanted in a vehicle. We could have gone to some other place but I am so HAPPY that we did not. It weas a very positive buying experience for me. I am very much in love with my 2012 Mitsubishi Outlander. Thank you so much Brain and Mike. I will be recommending you guys to my family and freiends. More

The service dept. was very busy on Sat, but Eddie was able to get me in there anyways because I was pressed for time. They did a timely diagnostic, helping me immenseley, and got me back on the road qui able to get me in there anyways because I was pressed for time. They did a timely diagnostic, helping me immenseley, and got me back on the road quickly. He was very professional and provided a great experience. I love Acura and I'll return to Fountain. More

This is my third car I have purchased from Brian and my second new car. My best friends in the world have purschased four cars from Brian and even had another family member purchase her car through him. second new car. My best friends in the world have purschased four cars from Brian and even had another family member purchase her car through him. More

Brian is a very polite and not pushy sales person. the transaction of the sale went smoothly. Everyone was very professional at the dealership. Thank you for you service. Susan Aboytes transaction of the sale went smoothly. Everyone was very professional at the dealership. Thank you for you service. Susan Aboytes More

I honestly wasnt planning on buying a car the day I came in. My wife and I just wanted to see some numbers and figure out what it would take for us to get into something in a year or so because we only have in. My wife and I just wanted to see some numbers and figure out what it would take for us to get into something in a year or so because we only have one car between the two of us, basically we were just planning. We only had 14 months left to pay on our current car, but our car has the check engine light on so we were worried that the car would break down on us at any moment. Everyone always dreads going to a dealership, my wife and I are the same way with other dealerships but not with Fountain Auto Mall. My family and I have always been treated great there, Ive been to one other dealership for an oil change and their customer service was horrible, they nagged me day and night to come in and buy a car from them. Fountain Auto Mall isnt like that, Mike and Brian actually care about you and listen to you. They dont force anything down your throat or tell you what you should do, in other words they dont pressure you into doing something you will regret like other dealerships. Ive bought cars from Mike before and he has always been a great person to us, he tells you up front whats going on. None of that beating around the bush, lets try this or that, crunch these numbers, let me talk to this other person shenanigans. We go to Mike because we TRUST him and we will never go to anyone else, where he goes we will go. My parents, sisters, friends and family have all bought from Mike and always rave about how great of a person he is. I have never dealt with Brian Garrett before but man is he awesome!! Mike had him show us car after car and he was always up beat, friendly and made us feel comfortable and welcomed the whole time. I have to honestly say Brian and Mike are the best people I have ever dealt with and thats why I continue to come back to Mike and this dealership again and again over the last 13 years. Mike has helped me out of many situations that other dealerships wouldnt even look at. I gave the rating above because Mike and Brian make me feel like family, up front, to the point, dont waste your time and care about you. Thank you again Mike and Brian!! I would also like to thank Van (I think thats how you spell her name). She rode with me to the gas station to fill up my car and she was very courteous and friendly, thank you!! More

We were looking for a specific vehicle and were notified immediately when one was brought to the lot. Brian ensured we were able to view the vehicle at times that were convenient for us. We wanted a few i immediately when one was brought to the lot. Brian ensured we were able to view the vehicle at times that were convenient for us. We wanted a few items looked at prior to purchasing the vehicle and he promptly addressed these concerns. Overall was a great experience! More