Fountain Buick GMC
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had an unfortunate set back when my old car finally gave out on me. I went there in hopes that they could work with my not so good credit and no money down. Trentt and the team were able to get me a ca gave out on me. I went there in hopes that they could work with my not so good credit and no money down. Trentt and the team were able to get me a car!!! They are very courteous and go above and beyond to help! More
Clean ,good service,good people,great service,great supervisors,manager etc,good people and cars supervisors,manager etc,good people and cars More
Very pleased with Mark’s excellent service. Explained everything so I understand all the new things.Made buying a car a pleasant experience. Explained everything so I understand all the new things.Made buying a car a pleasant experience. More
Every person we came in contact with was helpful and responsive. Overall great experience! Will be back for next car, whenever that is. responsive. Overall great experience! Will be back for next car, whenever that is. More
Brian G and his team are amazing. They go above and beyond for us. Will not buy a vehicle with anyone else. They go above and beyond for us. Will not buy a vehicle with anyone else. More
Maybe this is why inflation is so high! ? I took my GMC Sierra to Fountain GMC to have them fix three things, A clogged AC drain line, a squeak coming from the back of the vehicle and an oc ? I took my GMC Sierra to Fountain GMC to have them fix three things, A clogged AC drain line, a squeak coming from the back of the vehicle and an occasional slip in the transmission. I have an extended warranty and I was told they would contact the warranty company and call me back with an estimate. I assumed that I’d get a call that day but it was the next morning, I was told that the warranty was good and the charge would be a $100.00 deductible but it wouldn’t cover the AC drain line and that would be $250.00 to fix. I was told that if I approved the work it would be done in two days (a total of 4 days from when I brought, he vehicle in). Being without a car for 4 days was a “pain” but I agreed. Fountain called me the next afternoon and said that it was going to take longer and the vehicle would be ready in 4 additional days or a total of 8 days. I can’t be without a car for 8 days and I had a trip to South Florida planned for the day I was “supposed” to get the vehicle back so I told them to not do the work and I’d come and get the car. When I got there to pick up the vehicle, I was told that because I choose not to do the work they couldn’t charge the extended warranty company for the diagnostics and I would need to pay for that, it was a $500.00 charge. I told them that we had an agreement, I would pay for the service and they would do the service in 4 days… they failed to live-up to their end of the agreement so I wasn’t paying! After a “back and forth” I won that battle. Incidentally, the transmission wasn’t “throwing a code” so I was told there wasn’t anything they could do, the backend squeak was being caused by bad rubber body mounts and the clogged drain line was, just that. So, what was the $500.00 diagnostics for??? On my drive home I stopped by a Firestone Tires Plus store and asked if they could fix a clogged AC drain line. They said, no problem… I asked how much it would cost and they said $20.00 if that was all I needed but, if I was getting additional work they would do it for fee. I had them clear the drain line, it took a total of 30 seconds after they got the vehicle in the bay. Remember, Fountain wanted $250.00 for that service!!! I will never go back to that dealer!!! More
It was a great experience. and the staff was friendly and helpful. My Salesperson was extremely proficient and productive. and the staff was friendly and helpful. My Salesperson was extremely proficient and productive. More



