Four Stars Ford - Service Center

Has always made me happy ! Always friendly and all work done has been good. No complaints. Always friendly and all work done has been good. No complaints. More

I paid for my part 1/31/24. Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would pick my car up March 6 and it would be ready by the 8th. It was picked up the 8th. I needed it by the 12th. On the 12th was told it wasn't ready but my car would be at my house by that Friday. Friday the 15th, I missed a call at 4:45 from the dealership just asking to call back. I went to the dealership Monday, March 18 to find out it was ready. It was delivered to my house that day. More

Took in my F450 for a recall “driveshaft balancer” after receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. More

Was good. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. More

Made my initial oil change appointment with the receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call from Chris to ensure we were satisfied with our experience. 10 out of 10 for them! More

Very easy to work with. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. More

Very well taken care of! Very happy with the service I was given Great service Very happy with the service I was given Great service More

4 Stars Ford corrected every recall and warranty issue that I had as well as my annual service. I will definitely be using them in the future that I had as well as my annual service. I will definitely be using them in the future More

Quick and friendly The staff has always been friendly and professional . The work they have done has always been great. professional . The work they have done has always been great. More

I am an older widow I fully trust them ! your service manager Chris Lowther assured me they would keep my car in good condition. I Trust Four Stars in Jacksboro! your service manager Chris Lowther assured me they would keep my car in good condition. I Trust Four Stars in Jacksboro! More