Fowler Ford

We had a wonderful experience purchasing a car from Fatih at Fowler Ford. We were able to negotiate price by texting/calling with Fatih before making the 2 hour drive to purchase. When we arrived at the car at Fowler Ford. We were able to negotiate price by texting/calling with Fatih before making the 2 hour drive to purchase. When we arrived at the car lot Fatih greeted us with kindness and patience as we test drove and finalized everything. Definitely would recommend him to friends and family in search of a new car! More

friendly and attentive, I feel heard and they act like they truly are interested and nice they truly are interested and nice More

On 08/11 the Mr. Pierce replied to my email while going through a difficult time buying/inquiring about a new car at this dealer. He stated they offered me a similar Pierce replied to my email while going through a difficult time buying/inquiring about a new car at this dealer. He stated they offered me a similar vehicle at a higher discount —something I was never told until that very moment. After I agreed to the out-the-door price, signed the proposal, sent all my documentation to Mr. Pierce, and was waiting for the finance manager to call to process payment Mr. Pierce decided to disclose “one last thing” that the vehicle I agreed to buy damage free was a hail damage vehicle and they had filed a claim on it, meaning the damage will show on the Carfax report and that it was not repaired. This disclosure came after I had already signed to agree to the numbers all with him, which I consider highly unprofessional and borderline deceptive. When I offered an adjustment to the price to account for the Carfax value loss due to hail damage, the Mr. Pierce refused and gave me until the end of the day (08/14) to accept their price. This high-pressure approach, along with the late disclosure of damage, solidified my decision not to proceed. More

Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times tha I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous. More

made an appointment to have our EDGE serviced. ......we met with Matt who advised us it would take several days before the car could be serviced. The very next day we received a call from him to br ......we met with Matt who advised us it would take several days before the car could be serviced. The very next day we received a call from him to bring the car back....he arranged for a rental and the service began.....tire rotation and balance issues were addressed and corrected....GPS computer monitoring was completed....Matt treated us like family and made certain everything was working properly for our "long drive to New York." ... .he painstakingly synced our phones to the cars GPS and made sure everything was PERFECT before we left the lot...we are so appreciative of Matt's expertise and customer service! More

excellent customer service! Chase Nelson was amazing, thank you so much, made the process so smooth and effortless and was able to drive off really fast (literally)! 5 stars Chase Nelson was amazing, thank you so much, made the process so smooth and effortless and was able to drive off really fast (literally)! 5 stars! More

Very great sales and management team the truly made it an absolute pleaser to purchase my new Bronco. absolute pleaser to purchase my new Bronco. More

After so many negative experiences at other dealerships, I went to Fowler Ford for my new Escape. I HIGHLY recommend these guys. Jay Marcaruso was an excellent salesman. He helped me get into the car I want I went to Fowler Ford for my new Escape. I HIGHLY recommend these guys. Jay Marcaruso was an excellent salesman. He helped me get into the car I wanted and the process was super smooth. All I had to do was test drive my Escape and sign the paperwork when I got to the dealership. Joey Marcaruso explained all the financing in great detail and helped me get the best deal I could get with my current situation. If you're in need of a new car, go see Jay at Fowler Ford. More