Fowler Ford

Bad Experience Showed up for a recall to be fixed and was told it didn’t qualify for a loaner and would take 6 hours. Was then told the shuttle would be leaving in a Showed up for a recall to be fixed and was told it didn’t qualify for a loaner and would take 6 hours. Was then told the shuttle would be leaving in a few minutes. Waited and waited....started walking around asking questions and was told the shuttle driver was in the bathroom. Waited 40 minutes and was finally taken back to my office. Then the service tech called and left me a voicemail telling me that there was an F150 there and asked if I wanted it. I had to call back and confirm that it was ready for pick up. I get there and he points out that there was no charge and he’s “getting it out the door for $0 today”. I’d hope so, it was a recall. He hands me the keys and says he can go get it for me if I want him to. I ask him where it is and he says right around the corner. I go outside and the truck is no where to be found and the remote won’t work. I asked a guy where they parked trucks that were finished. He grabs the keys and returns 5 minutes later.....right around what corner exactly???? I won’t be back to this location. More

Easiest, least stressful front-end sales team I have used. They sold us what we actually wanted. Cut and dry sales team. I like it that way. Mike was the hardest to work. Keep him. They sold us what we actually wanted. Cut and dry sales team. I like it that way. Mike was the hardest to work. Keep him. More

I will tell recomend my friends here. Because of the friendly ,helpful service and going above and beyond to help me. I will come here always in the future for new or used cars. Because of the friendly ,helpful service and going above and beyond to help me. I will come here always in the future for new or used cars. More

Quick and efficient Needed an oil change and they advised me of my tires getting low on tread. Had them price tires and was surprised when they were the cheapest when com Needed an oil change and they advised me of my tires getting low on tread. Had them price tires and was surprised when they were the cheapest when comparing online. So bought 4 tires and was done quicker than what I imagined. More

Excellent buying experience Earnest Dorsey was extremely helpful, forthright, sincere, and customer oriented. The rest of the Fowler team are great to work with and offer qualit Earnest Dorsey was extremely helpful, forthright, sincere, and customer oriented. The rest of the Fowler team are great to work with and offer quality products. I look forward to purchasing from Fowler again. More

Like the car Zach was great in listening to what I wanted and finding what I needed both, financially, gas and size wise. They were nice in getting within budget. Zach was great in listening to what I wanted and finding what I needed both, financially, gas and size wise. They were nice in getting within budget. More

Amazing! Very efficient and prompt in communication. Courteous & friendly too. Price seems a bit ok compared to other places for general service. I think I mig Very efficient and prompt in communication. Courteous & friendly too. Price seems a bit ok compared to other places for general service. I think I might go back there for my next service & repairs. More

Great customer service This is our 5th time buying a Ford in the past 10 years. We always have great service from Joe Cooper and now Fowler Ford This is our 5th time buying a Ford in the past 10 years. We always have great service from Joe Cooper and now Fowler Ford More

Recall issue on F150 Chris Harges was my service contact. Very professional and courteous service by him. He explained process and timeline to me. I was extremely satisfie Chris Harges was my service contact. Very professional and courteous service by him. He explained process and timeline to me. I was extremely satisfied with my overall experience with Fowler Ford because of Chris Harges. I would definitely use them again. More

Vehicle purchase Upon entering the dealership I was greeted in a friendly manner and offered refreshment, the sales person Help me find the vehicle that I was looking Upon entering the dealership I was greeted in a friendly manner and offered refreshment, the sales person Help me find the vehicle that I was looking for And helped me get the deal I needed. More