Fowler Ford

Horrible - edited I scheduled an appointment online (to hopefully save time and there was a $5 off for doing so). I was told 1-1.5 hours for my 50k mile maintenance/oi I scheduled an appointment online (to hopefully save time and there was a $5 off for doing so). I was told 1-1.5 hours for my 50k mile maintenance/oil change when I arrived. THREE hours later someone came to check me out. Initially they tried to charge me for someone else’s services until I questioned what was done. The services on my paperwork didn’t match what I had selected online. The price didn’t match what it showed online, and no one could really tell me if what I had selected was done in the last 3 hours. Update: Jessica from Fowler called me about my service. She went over the services I received, and apologized for the lack of communication and wait. I will try them again. More

Service experience Excellent service and quick turn around on all services. Buying a new vehicle is also highly recommend from my past experience with this dealer. Excellent service and quick turn around on all services. Buying a new vehicle is also highly recommend from my past experience with this dealer. You can’t go wrong with Fowler Ford. More

Excellent service...good people A very rare find...excellent service, good choice of cars, and knowledgeable sales staff! Even the sales managers are interested in saving the custome A very rare find...excellent service, good choice of cars, and knowledgeable sales staff! Even the sales managers are interested in saving the customer money!! More

Great Service Department! Not only did they call to remind me to schedule my oil change, but they provided donuts and coffee while I waited for them to complete it! Not only did they call to remind me to schedule my oil change, but they provided donuts and coffee while I waited for them to complete it! More

My Truck Buying Experience at Fowler Ford in Tulsa, Ok I was greeted immediately upon arriving at Fowler Ford by Kyle who immediately introduced me to Miranda. I had scheduled a test drive so Kyle pulled I was greeted immediately upon arriving at Fowler Ford by Kyle who immediately introduced me to Miranda. I had scheduled a test drive so Kyle pulled an F150 Lariat for me to test drive. It was a beautiful truck just a tad more than I wanted to pay so his manager Joe came to my rescue because they knew I loved the truck.and they wanted to do their best to help find me the perfect one. Joe had another idea and Kyle pulled up in an almost exact duplicate of the one I loved. I took it for a test drive and I was sold on it immediately. I finally met Charles who did magic with the financing and I was off a happy and satisfied customer. It was really the first car buying experience that I felt like I did not need to go into therapy after the sale. I want to thank the entire team for their help putting me into a vehicle I love and I am sure it will be extremely dependable for years to come. More

Straight shooting Transaction was as simple as it gets. Cub shot straight on my trade and Rocky helped make everything smooth through delivery. They did everything th Transaction was as simple as it gets. Cub shot straight on my trade and Rocky helped make everything smooth through delivery. They did everything they said the would. More

Wipers I purchased my Ford from this dealership under a different name but have had great service almost every time. This visit is unfortunately going to req I purchased my Ford from this dealership under a different name but have had great service almost every time. This visit is unfortunately going to require a second visit to actually correct the problem I went in for. My driver's side front wiper needed replacing and my passenger front wiper got replaced! I had purchased a wiper and thought this would be a quick replacement. I was told it was the wrong wiper and told the desk rep to have them replace it with one on site. I was out in less than an hour (they were busy) and actually paid only a dollar more for the wipers I purchased. The next morning it was raining and that's when I discovered the wrong wiper had been replaced! I am going back to get this corrected and ask why they didn't look at the wiper before replacing it or look at the service ticket. I will be back--this is a rare misstep--they are great people to take your vehicle to! More

Prompt and courteous. Overall courteous and prompt service. However, I thought it was ridiculous to pay 300.00 for a replacement key for my truck. Actually cost more than t Overall courteous and prompt service. However, I thought it was ridiculous to pay 300.00 for a replacement key for my truck. Actually cost more than that considering I drove 92 miles to get it. It is what it is. More

Fowler Ford equals foul service. Made an appointment well in advance for Saturday morning for an oil change. Even called that morning to confirm, was told no problem come in at schedu Made an appointment well in advance for Saturday morning for an oil change. Even called that morning to confirm, was told no problem come in at scheduled time. Showed up a few mins early, was told by service manager Gil that since a bunch of people without appointments had come in it would be hours before I could get my scheduled oil change! Gil is the most condescending person I have ever met! He could not believe I would not accept the fact he wasted my Saturday! The Fowler managment is aware and does not care. To add insult to injury Fowler called and wanted to know why I had missed my appointment. Maybe when I told them what had happened they "politely" hung up. Check out Fowler Fords Yelp reviews. Maybe they just treated me this way because I am a 100% serbice connected disabled vet and they did not want me cluttering up their waiting room. More