Fowler Ford

Poor scheduling I made an appointment to bring my truck in for a problem with the radio and they told me what day to bring the truck in. 5 days after dropping it off I made an appointment to bring my truck in for a problem with the radio and they told me what day to bring the truck in. 5 days after dropping it off they still had not touched my truck. They kept telling me I was next in line. I ended up getting frustrated and picked my truck up without it being fixed or diagnosed. Customers expect for them to be ready to look at our vehicle on the day of our appointment (not 5 or more days later). There also seems to be some employees that are unhappy working there. The sales department is really good and nice people. And gets good reviews. But the service department is a completely different story. Might be a good time for some introspection or new management in that department. More

Fast oil change They got my oil changed fast with a great price; no hassles or add-on pressure. I use them regularly and have seldom had any issues They got my oil changed fast with a great price; no hassles or add-on pressure. I use them regularly and have seldom had any issues More

Walked in, got what we wanted, walked out. We had a 250 diesel that we no longer needed. We were able to trade it in at a fair price on a 150. Everyone was very helpful. We had been shopping a We had a 250 diesel that we no longer needed. We were able to trade it in at a fair price on a 150. Everyone was very helpful. We had been shopping all day in Oklahoma City without any success. So we were glad to have found the right truck in Tulsa at Fowler’s. More

Great experience Josh was very friendly and took care of everything. Cub was easy to deal with and answered all my questions in detail. I had to wait some to close the Josh was very friendly and took care of everything. Cub was easy to deal with and answered all my questions in detail. I had to wait some to close the transaction even though I paid cash, but not too bad. Overall, I was very pleased with the process. More

Excellent service. Scheduled maintenance 2 days prior. Parker had me in the loop. Had several maintenance task & new set of tires. Work did take a tad more time than dis Scheduled maintenance 2 days prior. Parker had me in the loop. Had several maintenance task & new set of tires. Work did take a tad more time than discussed but not enough to whine about. Excellent job. Keep it up. More

Oil change I scheduled an oil change. I brought stuff to do while I waited. They had my vehicle done before I was ready. The service people where fast and fri I scheduled an oil change. I brought stuff to do while I waited. They had my vehicle done before I was ready. The service people where fast and friendly. More

Very helpful and friendly staff. Easy to deal with. No BS. Answered all my questions quickly. Friendly staff. Garrett Price was my salesman. He is knowledgeable and helpful. Gre Easy to deal with. No BS. Answered all my questions quickly. Friendly staff. Garrett Price was my salesman. He is knowledgeable and helpful. Great experience with Fowler Ford. More

Longest wait ever Took four hours for an oil change! Also found out work they were supposed to do before wasn't done due to it not having that part on van. But we paid Took four hours for an oil change! Also found out work they were supposed to do before wasn't done due to it not having that part on van. But we paid for them to fix it! Now that's bad! More

Quick Resolution Late in the Day I was having trouble starting my car on a cold evening, and when I finally got it started I headed right to the dealer. It was 6:30 PM and Fowler Ford I was having trouble starting my car on a cold evening, and when I finally got it started I headed right to the dealer. It was 6:30 PM and Fowler Ford was still open with their late service hours. They quickly checked my battery and determined the battery was fine and that the issue was with my remote. I usually get an info reminder on the dash when the remote battery is low, but that didn’t happen this time. The dealership replaced the remote battery for free and got me back on my way. More

Great service I had let them know I was wanting to look at a certain vehicle. When I arrived the car was running and warmed up and ready to go for a cruise. John ma I had let them know I was wanting to look at a certain vehicle. When I arrived the car was running and warmed up and ready to go for a cruise. John made it quick and easy to get everything finalized and pushed through. I was able to get it signed for and mine, all the while it was being cleaned and getting ready for me. Overall it was a very quick, easy, and no hassle More