Fowler Ford - Service Center
Tulsa, OK
129 Reviews of Fowler Ford - Service Center
Went into dealership for recalls on vehicle and routine maintenance. Work began on schedule and was completed at the time estimated by the advisor. Routine maintenance was very reasonably priced. maintenance. Work began on schedule and was completed at the time estimated by the advisor. Routine maintenance was very reasonably priced. More
I took my truck in on a Wednesday and I was told I'd hear back the following Tuesday. I did not hear back the following Tuesday and called the next Wednesday. I was told I'd receive a call back later that da back the following Tuesday. I did not hear back the following Tuesday and called the next Wednesday. I was told I'd receive a call back later that day and didn't receive one till Thursday. I was told I'd have my truck back by the following end of Friday. I did not get my truck back till the next Monday, luckily they left me with less than a quarter of a tank of gas. COMMUNICATION and FULFILLING PROMISES. Didn't even fix the problem. More
The service department did an amazing job finding out how to fix an engine error I kept getting on my SUV. The service department was very friendly and professional. I will continue being my business back to to fix an engine error I kept getting on my SUV. The service department was very friendly and professional. I will continue being my business back to Fowler Ford! More
If I could do zero stars I would. I call Fowler ford several times about my 2011 fiesta. Every time I spoke to the service department I ask if my car was under the extended warranty over the transmissio several times about my 2011 fiesta. Every time I spoke to the service department I ask if my car was under the extended warranty over the transmission. Each time they said yes, even after checking the VIN. They had it for 3 weeks, they finally text me, to say my bill is about $4000 that even fixed the recall in the transmission that they said would be free. They said my extended warranty had expired on June 8th. I have been paying for Uber to get to work, I'm a high school substitute teacher. $760 in uber plus $200 in tow. They knew it was past the extended warranty when they took it. In the text they sent me(not a phone call), all they could say was a misunderstanding in telling me that if the transmission problem was under the extended warranty. I'm a widow, Live alone, I'm not doing Christmas this year because I had to pay so much money in Uber, and towing and it was all for nothing. I have contacted the Ford company to complain about Fowler and the local news channels to tell them how they tried to scam a widow. More