Fowler Honda
Norman, OK
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186 Reviews of Fowler Honda
Called to inquire about an advertised vehicle - 2007 Accord VP, and was told that they had them. When we arrived, we were told that they didn't have any VP's. Very frustrated that we had driven several Accord VP, and was told that they had them. When we arrived, we were told that they didn't have any VP's. Very frustrated that we had driven several miles for no reason, we asked why they lied over the phone? ..... Um, it "wasn't their ad"....?... "they just run the ads to get people in the door"....The finance manager said that the salesperson was new but was doing exactly what she was told to do in lying to us.... Anyway, the 'old bait-and-switch' kicked into gear and they showed us the more expensive LX. We were there for the VP. They told us that we could test drive the 2007 LX and they would show the difference in it and the VP that was due in. We liked it and decided to buy the VP. When we went into the office we were told that the VP we thought would be in in a fews day would actually be in in about 3 weeks. We got very angry and left. Of course they tried to talk us back into buying the more expensive LX for the 'internet price'. We declined. My husband said that he would if they lowered it even further. They said that they couldn't do it. We left. They called us 3-4 times that evening and into the next day to come back and make a deal. They had talked to the boss and got approval on the amount we offered for the LX. We decided that we would take the deal on the LX because we still had confidence in HONDA eventhough Fowler had given us the runaround. We drove back the next day to pick up the car. Now, the slimey finance manager proceeded to run our credit to leverage financing, eventhough we had secured a loan thru our credit union. He told us he could get us better rates but of course was more interested in selling insurance/ service agreements, etc. We said 'no'. He finally gave up, left the room and had another finance manager come in who started the process over completely as though we had just walked in.......We told her that we were tired, had spent enough time in their office and advised her to complete the transaction so we could go home. She was very personable and friendly and apologized for the really bad experience we had with the dealership and promised to 'send us something really nice in the mail'..... Well a month later..... Good thing we aren't holding our breath.... I contacted our insurance agent to add the vehicle and discovered that we were delivered a 2006 LX and not the 2007 we test drove and thought we purchased. Of course with all of the drama and confusion with the switching of the finance managers, we didn't the double-check paperwork or think to ask. We CLEARLY had given Fowler Honda way too much credit in thinking that they are a reputable dealership. Who knew that they would be so dirty?!!! AND, when we received the payment book this weekend, I discovered that the financing was not secured by the institution we were told it had been approved thru. It was some bank in Chicago that we had never heard of! NOTHING, BUT NOTHING FOWLER HONDA SAYS SHOULD BE BELIEVED!!!!! They lied to us at every turn. It's certainly no fluke when you experience so many lies from different people one business operation. It's obviously "business as usual". I'm frustrated and angry that I wasn't better prepared to deal with the low-caliber of people that Fowler employs to do business their way: The people at Fowler Honda lie effortlessly while they smile and look you straight in your face; the "slick willie" liar of a finance manager with "The Purpose Driven Life" propped on the end of his desk (I hope one day they'll read it and learn what it means to have character.). The people at Fowler Honda, when caught in a lie, will look you as if to say, "what's the big deal?"..... These people have absolutely no concept of 'integrity'. I really used to think car salesman got a bad rap. But Fowler Honda more than lived up to the most worst perception of the proverbial shady car dealer. BEWARE!!!!! More
Bought a new 2003 S2000 from them. They wouldn't let me test drive it before hand. I knew i wanted the car, so went ahead with the deal. The finance guy was pathetic. He tried to sell me on a balloon note, test drive it before hand. I knew i wanted the car, so went ahead with the deal. The finance guy was pathetic. He tried to sell me on a balloon note, that he characterized as creative financing. He never would admit it was a balloon note, even after i asked to see the paper work and the paper work clearly revealed it was a balloon note. He said i just didn't understand financing and he had sold this same deal to his mother!! Boy, he must not like his mother because she is going to be mad when the balloon comes due! Do not buy from this dealer. More
was pressured to test drive different car than we went to look at,<br>tried to take car back several times and were encouraged to keep <br>it one more day. when we demanded our car back they were upset<br>wi look at,<br>tried to take car back several times and were encouraged to keep <br>it one more day. when we demanded our car back they were upset<br>with mileage and were rude. had every intension to buy until they <br>called my employer and said we refused to return their car. luckily <br>same thing was pulled on my boss, have also been told of similar incidents, onlyshop here if you enjoy pressure and hassel, females avoid entirely More
My son is a Student at OU. We live in Tulsa. He broke down in I-35 late at night on a Friday. Mike the Sales Manager was very helpful in letting the car get towed to the lot. Mike Mullins in the Service down in I-35 late at night on a Friday. Mike the Sales Manager was very helpful in letting the car get towed to the lot. Mike Mullins in the Service Department was very helpful in getting the car into service on Monday, get an diagnosis, and making quick, specific reccomendations, and having the car ready in less time than anticipated, so my son can get the car to come home after finals. Everyone was very friendly, helpful and courteous, and helped what was a very difficult and costly situation bearable. More
Bought two new Hondas here, and each time was ripped. Tried to work with customer service supervisor, who turned out to be a sales supervisor. Once he made the sale, he was not interested in helping me Tried to work with customer service supervisor, who turned out to be a sales supervisor. Once he made the sale, he was not interested in helping me with my issues and concerns. Called Honda admin. offices and complained. Do not buy from Fowler, they are not customer service oriented. Then they brag they sell 200 new Hondas a month. Will not trade there again. More
Went to buy a car from this dealership and was told they had the car we wanted. Leslie Taylor was a wonderful saleswoman. We agreed to a price and went into the finance department which was a horrid exper had the car we wanted. Leslie Taylor was a wonderful saleswoman. We agreed to a price and went into the finance department which was a horrid experience. We finally got the entire deal worked out, and the dealership never found my car. The end result is they gave us our paperwork back and never found the car they had said they had found and was going to have for us almost a week prior. This dealership never appoligized for the experience or tried to make it right. What and awful experience. Buy all your Honda's elsewhere. More

