Fowler Jeep of Boulder

Really awesome guy, I really appreciate his enthusiasm when helping me look for a new car. A really awesome and great dude 10/10 would recommend. when helping me look for a new car. A really awesome and great dude 10/10 would recommend. More

Jon and his manager Paul were incredible. During COVID and with a busy schedule, I didn't have time to spend shopping around dealership after dealership. Jon helped me identify the car I wanted, the price and with a busy schedule, I didn't have time to spend shopping around dealership after dealership. Jon helped me identify the car I wanted, the price, and pickup details over text. I'm not a huge fan of in-person negotiation, so Jon's flexibility to communicate asynchronously was perfect for me. He's been responsive and conscientious post-purchase as well, making sure the vehicle is a good fit. Can't speak highly enough of this place! More

Great overall experience, will purchase from Pollard again. Pollard and Connor made the purchase of our vehicle very easy. We called ahead and scheduled a time to test drive, they had the car clean & ready for Pollard and Connor made the purchase of our vehicle very easy. We called ahead and scheduled a time to test drive, they had the car clean & ready for us when we arrived. When we decided we were interested in buying, they did not provide the typical high pressure sales practice to get us in the vehicle. Will buy here again. More

New Grand Cherokee I had a wonderful experience purchasing a new car at Pollard. David Parke and Josh Trevino were instrumental in locating a vehicle with the trim level I had a wonderful experience purchasing a new car at Pollard. David Parke and Josh Trevino were instrumental in locating a vehicle with the trim level and color combination that I wanted. Josh completed the transaction with courtesy and respect. He apologized for telling me so much about the functionality of the vehicle in such a short period of time, but he said...you not only purchased a vehicle from Pollard, you also received a resource to call anytime I had questions or concerns...that meant a lot to me!! More

I recently purchased a used Jeep Grand Cherokee from Pollard and the experience was easy and smooth. Monte was terrific to work with - very friendly and knowledgeable about the vehicle. This is my 2nd v Pollard and the experience was easy and smooth. Monte was terrific to work with - very friendly and knowledgeable about the vehicle. This is my 2nd vehicle from Pollard and I’d do it again next time I’m in looking for a Jeep. More

Incompetence at its worst I bought my vehicle in February of 2019 from Pollard Jeep in Boulder, CO. This was my first mistake. I had to make a separate payment two weeks after I bought my vehicle in February of 2019 from Pollard Jeep in Boulder, CO. This was my first mistake. I had to make a separate payment two weeks after the purchase date. I called to give them my debit card info and thought all was well. The lady called me back several days later stating that she had wrote it on a piece of paper and somehow lost my credit card information and needed it again. She lost sensitive information. So I gave it to her again. A month down the road I go to license my car and pay for tags and title but the dmv could not find the info. Pollard had never sent it in because they never processed the payment. I had to buy an extension on my temp tags. I go in to make the payment (for the 3rd time) so I could register my car. There was a recall that needed to be attended to. In the process of fixing the recall they put a 2 inch scratch on the leather of the console which is what was being fixed. I had to bring it back in another day so they could order the part. By then, the electrical on my visor had just fallen out due to broken clips so I had them repair that as well. Minutes after driving off the visor fell out again. I bring it back this last time to have the visor fixed again and a complimentary detailing that came with the purchase of the vehicle. I was told to drop it off at 11am and it would be done by 5pm. I dropped it off at 11am and called at 530pm just before they closed to see the status. They hadnt even started. My vehicle sat there the entire day with no progress and they didnt bother to call to state that our car was going to be there over night (for a detailing). I told them Id be there in 15 min to pick up my vehicle and that I wanted a detailed list of what had been done in the 6-7 hours it had been there. They tried to do a quick wash of the outside of the vehicle while I was on my way to make it seem like they had done something. They pulled it up next to me dripping wet. While doing the quick wash, they put circular scratches all over the paint on the body and somehow ran the back fender into something and notched it up very badly causing thousands in damage. I hadnt noticed at this point because it was dark already. They offered to give us a loaner for the night so they could finish the work the next day. The next day they call us around 5:30pm (already dark at this point) to go pick up our vehicle. I thought this was fishy so I checked the inside/outside of my vehicle before leaving the lot. This is when I noticed the damage. I reported the damage to the manager before leaving the lot. He wants me to bring it in again in a couple of days for repairs and states that it is not going to be back up to 100% but theyll see what they can do. This car is less than a year old off the lot with me being the 1st owner. It has been damaged by the people we bought it from and theyre telling me that they'll see what they can do. I have filed a complaint with Jeep corporate, the Attorney General, the Colorado Auto Dealers Association, and I have also filed a police report. I'm just hoping to save anyone else from their incompetence. They've made what should be a milestone in ones life into a complete nightmare. More

They say want you want to hear but do not follow through My husband and I purchased a pre-owned Jeep from David Parke. He seemed to honest and trustworthy during the sale process.That is until the follow thr My husband and I purchased a pre-owned Jeep from David Parke. He seemed to honest and trustworthy during the sale process.That is until the follow through on promises made at the time of sale. He strung us along for months after the sale indicating he would be mailing us the spare key for the vehicle. That never happened. He was quick to back track on his word that he would be providing a spare key for Jeep. Such a disappointing way to treat a customer. Don't expect much after you have given them your money. More

Enjoyed our purchase experience It was our first time to buy a Jeep Wrangler and we took our time to learn the models and options. Our salesman Gabe was knowledgeable, friendly, and It was our first time to buy a Jeep Wrangler and we took our time to learn the models and options. Our salesman Gabe was knowledgeable, friendly, and fun. We felt no pressure to buy on the spot and needed a coudays to find what we wanted. We settled on a gently used sport for our first experience. Our Jeep was delivered clean, in good working order and trail ready. We enjoyed our buying experience from start to finish and will definitely come back to Pollard and Gabe for our next purchase. More

Beyond exceptional Such a great and friendly atmosphere. The people there are truly looking out for the buyers best interest. There was no extra motive except to help us Such a great and friendly atmosphere. The people there are truly looking out for the buyers best interest. There was no extra motive except to help us find our dream vehicle at the best price possible! Amazing customer service, super friendly, knowledgeable and overall the best dealership either my wife or I have ever been to!! If I could give them a better review or rating we would. Spectacular! More

Great service, bad follow up They do great work but the service advisor was terrible about calling back. Usually had to call 2 or 3 times to finally find out what’s going on. They do great work but the service advisor was terrible about calling back. Usually had to call 2 or 3 times to finally find out what’s going on. More