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Fowler Volkswagen of Norman
Norman, OK
384 Reviews
Our Mission is simple. To enrich the collective experience — in our shop, in our community, and in our state.
Fowler Auto Group has been locally owned and operated in Norman, Oklahoma for almost 40 years. From its start as a small shop located in historic downtown Norman, the family business has grown to a five-store operation across Oklahoma and Colorado that employs over 400 people. The family has now seen three generations work to continue its success in the auto industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 384 reviews
July 05, 2026
It was quick and easy. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had. More
by alextucker98
Verified CustomerEmployees Worked With
Royce
July 05, 2026
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall. More
by kmccombs
July 05, 2026
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall. More
by kmccombs
July 04, 2026
Always so helpful! They don't try to make me get more services and the get me right in! They don't try to make me get more services and the get me right in! More
by KAREN ELLIOTT
Employees Worked With
July 04, 2026
Sales was customer oriented but could be a little more knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redo knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redone and still they are peeling off. Service lead was also customer oriented but I question the capability of the technicians. Example when I got my car initially, the car had a slight rattle when taking it home. I opened the hood and the air cleaner cover clips were not fastened and the battery terminal covers were open. Not the service department issue but they had my car for 7 weeks just sitting there waiting VW engineering to come up with a fix for the e-call software. Finally, I just asked for my car back and when they come up with a software fix, I can take it back in for them to load the updated software. More
by mkrobenalt
Employees Worked With
Kason, Nick, and Kelvin
July 02, 2026
Very good, fixed the problem They were very prompt with diagnosis and having a solution to the problem as well as keeping me informed. diagnosis and having a solution to the problem as well as keeping me informed. More
by allenhunkler29
June 30, 2026
Great service. No problems making an appointment. Services were performed in the time allotted and at a fair price. No problems making an appointment. Services were performed in the time allotted and at a fair price. More
by WCL1043
Employees Worked With
Keith Cozort - Service Department
June 26, 2026
Brought in because the hood latch cable was faulty and broke and an oil change. Picked up the car to find the hood latch handle in the floorboard. Cliff took it back and the tech put it back on. I open th broke and an oil change. Picked up the car to find the hood latch handle in the floorboard. Cliff took it back and the tech put it back on. I open the door and it's in the floorboard, again. Cliff takes it back and has a new handle installed. I leave, get to Moore, Ok and notice I still have the old oils change sticker. Cliff said bring it back for the sticker. I said no! Tell your people to get their xxxx together. Mail me the sticker please. I can't trust the old change was even done at this point. More
by Tony
