Fox Buick GMC

I have a 2007 Saturn Aura with over 125,000 miles that runs like new, thanks to the many years of affordable and reliable service from Sellers. Everyone I have dealt with over the years has been great. Wi runs like new, thanks to the many years of affordable and reliable service from Sellers. Everyone I have dealt with over the years has been great. With that said, here's a Shout Out to my service advisor, Todd Hitsman. I appreciate the personal attention Todd gives to the service of our cars needs, whether it be unexpected repairs or scheduled maintenance. He keeps in contact if I am waiting in the customer lounge or for longer service needs the Shuttle Service is great and so are the drivers. . If need be, Todd helps arrange for rental or loaner cars while our car is being serviced overnight. I would not take my car anywhere else. Thank you Sellers for your high quality, personal customer service and the peace of mind I have that our car is well taken care of. More

Tod Hitsman was fantastic and kept me up to date on the service I received. I hope next time I can count on you for excellent experience. service I received. I hope next time I can count on you for excellent experience. More

Austin Nutt was really great to work with. He helped us find the right vehicle and worked with us remotely on most of the sale. One of the better dealership experiences I've had. find the right vehicle and worked with us remotely on most of the sale. One of the better dealership experiences I've had. More

From the initial write up of my service issues done by Ed Vusick on my GMC Envoy. To the thorough evaluation of the condition of my truck by the technician Jason M. who recommended the service needed. Endi Vusick on my GMC Envoy. To the thorough evaluation of the condition of my truck by the technician Jason M. who recommended the service needed. Ending with an attentive and customer oriented cashier, Denise Rice who assisted me with the tedious My GM Rewards redemption. All employees I interacted with at Sellers were very helpful and professional. More

The purchased of are vehicle went very smoothly our salesperson Austin Nutt was very helpful and friendly. This was our second purchase from Sellers Buick GMC salesperson Austin Nutt was very helpful and friendly. This was our second purchase from Sellers Buick GMC More

Austin Nutt was fantastic to deal with while obtaining my new 2020 Sierra lease. I would definitely recommend him and this dealership to others, and I will be back to renew my next lease. new 2020 Sierra lease. I would definitely recommend him and this dealership to others, and I will be back to renew my next lease. More

Todd was pleasant from the start and made me feel valued as a customer! I was in and out very quickly and kept on top of things every step of the way. as a customer! I was in and out very quickly and kept on top of things every step of the way. More

Like to thank Todd Hitsman, service advisor and Denise Rice for the great experience with the service today. Denise helped to navigate through the GMC rewards app and use the points to get a discount on t Rice for the great experience with the service today. Denise helped to navigate through the GMC rewards app and use the points to get a discount on the final price. Todd made sure the car was back at my home after the service was complete the same evening. Appreciate all your support. More

The dealership was kind and professional. Their time frame was accurate. The lounge area was clean and bright. My car was brought back washed down and vacuumed. frame was accurate. The lounge area was clean and bright. My car was brought back washed down and vacuumed. More

Horrible experience at this dealership, service department very unfriendly, waiting forever to get a loaner vehicle. They paged Jay 3 times and I waited 25 mins before he returned to his office. He department very unfriendly, waiting forever to get a loaner vehicle. They paged Jay 3 times and I waited 25 mins before he returned to his office. He never addressed me or said hello. Just said “I’ll take that green paper”. Brought me to a filthy dirty loaner car that was dirty and dusty inside. Not to mention it was half the size of the vehicle I brought in. They told me they would be giving me an equivalent vehicle to what I brought in. Hardly equivalent from an Enclave to an Encore. Then Todd called hours later that my car was done. Drove all the way there, went to pick it up, the same problem I brought it in for was still happening when I stepped foot in the car I could still hear the electrical problem. Certainly explains why the car was done so quickly, BECAUSE THEY NEVER FIXED THE PROBLEM IN THE FIRST PLACE! Employees in the service department need to be trained to acknowledge customers by name, and address them appropriately. The repairs should have been evaluated to make sure the original problem was fixed BEFORE telling me my car was ready to be picked up! Huge inconvenience to go all the back to the dealership only to find out the original problem was never fixed to begin with. Very disappointed with Sellers Service Department. Makes me never want to purchase a Buick from them again. Also, Todd in Service kept pulling his mask down and coughing. In today’s lifestyle, that’s why masks are worn to cover coughs and sneezes. Not to pull them down. Overall customer service needs major improvement at this location. Employees need to be trained on overall friendliness and customer service! More