Fox Buick GMC
Farmington Hills, MI
Filter Reviews by Keyword
By Type
1,080 Reviews of Fox Buick GMC
Outstanding Service Consultant I brought my car in for a recall 3-9-17. Reggie Garrett was my Service Consultant. I had an appointment, so I knew I'd have a wait. My wait time was l I brought my car in for a recall 3-9-17. Reggie Garrett was my Service Consultant. I had an appointment, so I knew I'd have a wait. My wait time was less than I expected. Not only did Reggie take care of my recall (Low beam lights going off when in an on position.), he had the service department check over my car. I was given a list of issues to take care of that were problematic. Reggie prioritized the issues and gave me an indication of costs. I was thrilled to have the list, and I ended up checking out every item and having some repairs. While there, I realized that I had Reggie's assistance a month or two prior to March 9th. I had two entry remotes that were not working even though I had replaced the batteries. The first Service Rep who helped me gave me a cursory explanation and walked away. Reggie then came up to me and said, 'You look a little confused.' I said I was, and then Reggie proceeded to give me the clarification I needed. I will look for Reggie in the future when I go to Sellers! More
Great service great deal. Brad Noel gave me a good deal and great service. After looking at the vehicle online I quit when it came to making an appointment as our schedule is t Brad Noel gave me a good deal and great service. After looking at the vehicle online I quit when it came to making an appointment as our schedule is tight. Brad called he gave me a good price and arranged for me to take it home for the night to test with my wife. Purchased the vehicle 2 days later More
New 2017 Encore Lease This is my 3rd time leasing from Sellers and the customer service from the sales rep to service is great. Jim B did a phenomenal job with helping me g This is my 3rd time leasing from Sellers and the customer service from the sales rep to service is great. Jim B did a phenomenal job with helping me get my 2017 Encore. More
They matched my needs to a great vehicle The leasing experience a Sellers Buick GMC is fabulous. It far exceeded my expectations. Joe and his team took the time to understand our needs and The leasing experience a Sellers Buick GMC is fabulous. It far exceeded my expectations. Joe and his team took the time to understand our needs and matched us with a great 2017 Acadia. Very thankful we stopped in More
Great dealership experience Jen Leonowicz is a pleasant professional with a great attitude. I highly recommend her and this dealership. We were in and out in one day and they fo Jen Leonowicz is a pleasant professional with a great attitude. I highly recommend her and this dealership. We were in and out in one day and they found a tough to find vehicle for us. More
Great Salesman Chris Moore provided a very relaxed, friendly buying experience. He was never in any hurry to get the deal done and push you out the door. Judy Wil Chris Moore provided a very relaxed, friendly buying experience. He was never in any hurry to get the deal done and push you out the door. Judy Williams in the finance department was also very friendly and throughly explained all the processes. From the moment you are greeted at the front door, Sellers Buick takes good care of their customers. More
Exceptional Car Buying Experience! Sellers Buick GMC far surpassed my expectations and provided me with an exceptional car buying experience; from the first moment I stepped through the Sellers Buick GMC far surpassed my expectations and provided me with an exceptional car buying experience; from the first moment I stepped through the doors, until the moment I drove away in my new car. Andrea Milligan was my sales professional. I was impressed after our first interaction over the phone when she made it a point to ask me the right questions in order to fit me into the right car. She honored my appointment time, and her knowledge of their inventory and rebates really made me feel comfortable and confident with my purchase. She never pressured me or promised anything she couldn't deliver. I feel like I've gained a new family member and will definitely refer my friends and family to Andrea and Sellers Buick GMC. I've been to many other dealerships in the past and dealt with many salesMEN, and as a woman, having a sales professional who is also a woman was a very welcome change and made my experience all the better for it. She didn't make any assumptions about what she thought I needed in a new car just to make a sale. She asked the right questions to insure I was making an informed purchase with the car that fit me. I would also like to give kudos to Judy in finance at Sellers. Judy was phenomenal and got me the best financing based on my situation. Again, the care and attention to the customer shone through when it was time to finalize my new car purchase. Judy's expertise and attention to finding the best financing options to fit me were a refreshing change from other dealerships who don't advise and provide you with all costs and fees that factor into the final price. I knew exactly what my taxes, fees, and other line items were during the whole financing phase. Thank you Judy! To summarize this lengthy review, Sellers Buick GMC has earned my respect and return business when it is time to purchase again in the future. This dealership is over 40 miles from my home, and I received a much better deal and customer care than I ever have in the past from my hometown dealerships. More
Thanks Tim I walked in to Seller's dealership with my wife's Terrain SLE that was over in miles with one or two payments left. I walked out with an upgraded SLE I walked in to Seller's dealership with my wife's Terrain SLE that was over in miles with one or two payments left. I walked out with an upgraded SLE 2 with the her miles and last payments relinquished. Thanks again Tim and Renault. More
Fantastic customer experience! I had been searching for Yukon XL for several weeks via phone and internet and Sellers was the ONLY dealer to respond but not in any way "salesy". Wi I had been searching for Yukon XL for several weeks via phone and internet and Sellers was the ONLY dealer to respond but not in any way "salesy". Within 48 hours I had easily been contacted by at least 4 people carrying varying roles from customers service, sales, and finance. They communicated quickly through phone and email and answered every question I had. I was introduced to one of the sales managers who worked through some discount questions and made everything happen flawlessly. When picking up my truck I was greeted by multiple people, offered water/snacks, and the entire team - sales, finance, customer service, service, and management worked with me to have me in and out under an hour. It was one of the best car sales experiences I have had. Kudos to the entire Sellers team, the dynamic is to be applauded! This is how EVERY sales organization, regardless of product should be run! More
A Great Dealership Everyone was very nice to me and accommodating. I have gotten my cars from this dealership since the '80's. I have returned time and time again beca Everyone was very nice to me and accommodating. I have gotten my cars from this dealership since the '80's. I have returned time and time again because of how well I am treated as an intelligent female. My sales Rep. Carl Merollis and his son, Dominic are the best. More










