
Fox Buick GMC
Farmington Hills, MI
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1,069 Reviews of Fox Buick GMC
Doing what an auto dealership is supposed to do!! My family has been buying or leasing cars from Sellers since 1988, and it's always a pleasure dealing with them! No haggling, no surprises, just outst My family has been buying or leasing cars from Sellers since 1988, and it's always a pleasure dealing with them! No haggling, no surprises, just outstanding customer service in both the showroom & service department, which is why we keep coming back. Bill is always a gentleman, and very honest, so I never doubt I'm getting the best deal possible. Thanks Bill!! Lawrence Zane More
Customer for life!! Sellers Buick Gmc is the best dealership I have ever been to. The people are extremely friendly. My salesmen Tony Seloske was awesome he was so helpfu Sellers Buick Gmc is the best dealership I have ever been to. The people are extremely friendly. My salesmen Tony Seloske was awesome he was so helpful and he didn't beat around the bush. He listen to what I wanted and what I could afford. He didn't try selling my something I didn't want or that was out of my price range. Tony was by far the best salesman I have ever delt with. There finance department is also very friendly made you feel very welcome didn't pressure you. They are all around great people. I would recommend this dealership to everyone. More
Awesome service always! This is my second lease with Sellers (both cars Buicks). Mario Pisco was great! With my first lease he contacted me a few days after purchase to see i This is my second lease with Sellers (both cars Buicks). Mario Pisco was great! With my first lease he contacted me a few days after purchase to see if everything was working with my LaCrosse. The second time around, Mario's phone call regarding current deals was the reason I came in earlier than my lease was up to explore options. My process was swift BOTH times. I met with Mario, test drove a few cars then drove MY car home in less than 24hours!!! Pricing is fair and they don't try to over sale you for a car or features you don't need. I will be back to Sellers to work with Mario again when I'm ready to trade in my car. More
Excellence in Sales, Intake, Technical Service & Support. Nearly twelve years of service at only this dealership, Sellers Buick GMC. Driving fifteen miles, forty-five minutes, when another Buick dealer is th Nearly twelve years of service at only this dealership, Sellers Buick GMC. Driving fifteen miles, forty-five minutes, when another Buick dealer is three miles and ten minutes away. The total sales and service experience at this dealer, Sellers Buick GMC, has been consistently excellent, consistently competent. Proof of the culture of this dealership is the long-term tenure of administrative staff, sales personnel, and service technicians. Service advisor Larry Nadolski, seen for the entirety of his ten year and continuing tenure, has a wealth of vehicle knowledge, and has committed to memory (this) customer's service history, covering twelve years of ownership. Larry competently documents the service or repair issue, thereafter sends it to technical specialists. Whether it's routine service or repair, it's done professionally and competently. When necessary, Larry requests a technician come out to explain the process of service or the nature of the repair. Nothing is left to chance or speculation. No routine service or repair matter has ever been revisited. Prior to Larry's advent, Ed Vusick provided the same high caliber intake service. The first total satisfaction pre-owned Certified purchase, in 2005, was through Debbie Lewandowski, since moved on to another career, and extended Warranty purchases were done through Helen Herrington. The recent lease/purchase was handled by the very delightful, trustworthy, competent, caring... yes, all of this and more, sales associate Andrea Milligan. Many in sales and administration are known on a first name basis. While waiting in the showroom, Elmer Tweed was showing a mother and daughter the identical vehicle purchased from Andrea. A sincere comment on happiness of ownership of this vehicle, its functionality, its easy of operation, was offered to Elmer's customers; asking Elmer days later, he said they purchased that vehicle. Having met Sam Slaughter twelve years ago as he began his ownership, his focus on total customer care, respect for customers, insistence on technical excellence, and his commitment to his employees was then and continues to be evident everywhere in this dealership. It is a culture immediately felt when coming into the dealership. The employee work ethic is visible everywhere in every department. A plaque inside the main door of the showroom, installed by Mr. Slaughter, dedicated to his father, is the clue to the nature of this business. Look below at the final question, 'which employee was more concerned with this customer's interests or the dealership interests': there is really more than one answer. It's not one person over another. There is a total commitment to the customer by the sales person, Andrea Milligan, the sales manager Paul Phelan, the service advisor Larry Nadolski, the varied technicians, and the one most recently met, Nate, who came out to explain in high detail exactly what he was to do, the service manager Tom Brown; in years' past pre-owned vehicle warranty provider Helen Herrington, and even the now-retired senior operator Margaret Burke. They serve the dealership, it's their job. But their job at the dealership is serving the customer. That is the observed culture of this dealership. That is the continuous twelve year observation of this customer. It's why this customer doesn't go anywhere else. For the record, this is not a paid endorsement. It's an honest assessment. More
Great service! I needed to get my car in for a warranty repair. Service rep got me in when I wanted and provided excellent customer service. Very friendly! I needed to get my car in for a warranty repair. Service rep got me in when I wanted and provided excellent customer service. Very friendly! More
Excellent service at Sellers Buick-GMC. The service at Sellers Buick-GMC has always been outstanding. From oil changes to much more technical issues, the staff is knowledgeable, fast and fri The service at Sellers Buick-GMC has always been outstanding. From oil changes to much more technical issues, the staff is knowledgeable, fast and friendly. I would recommend this dealership to anyone. More
2017 Encore Lease All I have to say is my sales professional Andrea Milligan is the greatest. She is always kind with a great big smile for me whenever I come in. I rec All I have to say is my sales professional Andrea Milligan is the greatest. She is always kind with a great big smile for me whenever I come in. I recently exchanged my 2015 Encore lease with a new 2017 Encore lease. I called Andrea on the phone to let her know the color I wanted and when I wanted to pick it up. She ordered it from another dealer, had the paperwork ready and waiting and I didn't have to wait. All this was done by just a phone call. I have a disability and it was so very helpful not to come in several times to get this all done. The only negative I had was the paper I had to sign that I would have to pay $495.00 if I did not purchase or lease a GM product at the end of my current lease. This is not the fault of the dealership but a fault of the manufacturer(GM)When my lease ends I don't know if I will still be able to drive or if a vehicle will be within my price range. More
Exchange of 2014 Lease lease for a 2017 Lacross Both my wife and I felt that this was one of our best lease turnover and renewal experiences we have had. Phil was great, never in a hurry, organize Both my wife and I felt that this was one of our best lease turnover and renewal experiences we have had. Phil was great, never in a hurry, organized, and always taking whatever time it took to answer questions and resolve concerns we expressed directly or implicitly. . We look forward to working with Phil again. More
Great customer service, care, communication and fairness. Went above and beyond to resolve an issue and covered it under warranty (bought Certified Pre-Owned Acadia Denali). Great communication by service ad Went above and beyond to resolve an issue and covered it under warranty (bought Certified Pre-Owned Acadia Denali). Great communication by service advisor (Patrick English) on status reports, even offered lunch as a courtesy. Entire staff was friendly and professional and the pricing is very competitive. More
Andrea is the best! This is my second new vehicle lease from Sellers in <12 months, and both transactions have been easy, clear, and painless. Andrea is so responsive an This is my second new vehicle lease from Sellers in <12 months, and both transactions have been easy, clear, and painless. Andrea is so responsive and thorough - she made a normally very frustrating and drawn out process simple and quick. She wasn't pushy - she really listened to what I wanted and found me exactly what I needed. She had all my paperwork ready when I arrived, which shows she values my time (of which I have precious little!). I couldn't be happier with the level of service I received from Andrea, and from Sellers in general. I definitely will be returning here to renew my leases, and will recommend her to anyone looking for a great car buying experience. More