Back

Fox Valley Buick GMC

Saint Charles, IL

4.9
223 Reviews

1421 East Main Street

Saint Charles, IL

60174

Directions

By Type

Showing 223 reviews

January 10, 2013

The service that we received from Tony, Nate and Liz was amazing. We we're a little stressed out while working two jobs and trying to find a new vehicle the week before christmas but, Tony made everything More

by GenaRoozen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fulco, Liz Camacho-Axelson, Nate Scherer
Feb 27, 2013 -

Fox Valley Buick GMC responded

Dave and Gena, thank you for choosing Fox Valley Buick GMC for your car-buying venture. Everyone on our team including Tony, Nate and Liz are devoted to simplifying the dealership experience so that you can find what you're looking for with the utmost ease and contentment. I am so glad we were able to facilitate everything (including the garage settings!) and get you back on the road with your brand new GMC Acadia! Please don't hesitate to stop by if you ever need anything else. Regards, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

January 07, 2013

I knew way before I needed to buy my next car that I would only buy from a Fox Valley dealership. Unfortunately, the time for me to buy a new car came unexpectedly the week before Christmas. I was stres More

by tsmith33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mansk
Feb 27, 2013 -

Fox Valley Buick GMC responded

Wow, what a great experience to hear about! Thank you for taking the time to write down this detailed reflection of your time with us. Although the need to buy a car is not always ideal, we work hard to make the process enjoyable and the results remarkable. It doesn't matter what time of year it is, what your needs are or the budget you're working with; we are dedicated to getting you the best vehicle for your own personal lifestyle. A higher level of service is what we aim for, period. I hope you're enjoying the new car and we look forward to seeing you for the next car wash! Regards, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

January 02, 2013

Christina made every effort to get us into a car we liked! I believe the folks at Fox Valley Buick GMC went above and beyond their abilities to find us a great deal! Would definelty recommend doing b More

by sgoettel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Wickersheim, Dan Serritella
Feb 27, 2013 -

Fox Valley Buick GMC responded

Going above and beyond is what we're all about! Christina, like all of our team members, holds honesty, integrity and respect in great regard--not settling until your needs are considered and goals achieved. At no other dealership will you find employees so devoted to customer interests. I am happy to hear you feel so content with your experience. Please don't hesitate to stop by or call if you ever have any additional questions or concerns. Until then, check us out on Facebook and Twitter for the latest and greatest here at the dealership. Best, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

January 02, 2013

Justin & Nate were great to work with, and made the purchase, pick-up and orientation of our new vehicle a pleasant experience. Everything was easy to understand, and if we need more information or he More

by mhacae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mansk, Nate Scherer
Feb 27, 2013 -

Fox Valley Buick GMC responded

We believe ease and understanding are at the backbone of every car-buying experience or, at least should be. Unlike others who are merely interested in making a sale, our entire team is dedicated to working WITH you to get the right car at the right price. Everything from browsing to orientation is of the utmost importance and we take great strides to make sure you leave our lot with all of your questions answered and needs considered. We look forward to seeing you in the future and keeping you updated on Facebook and Twitter! All the Best, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

December 31, 2012

Ben did a great job of helping us choose the right car, rather than just pressuring us to buy one. Everyone, including the sales manager, made us feel valued and worked hard to give us the best value for More

by Jeneal1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Stiritz, Nate Scherer
Feb 27, 2013 -

Fox Valley Buick GMC responded

Finding a new car is all about making good choices. Employees, like Ben, take great care in working one-on-one with you, as a guide, to help you find the best vehicle to suit your needs. Owning a new car should start with a fantastic dealership experience and I am glad to hear we were able to provide that and even more (value)! We'd love for you to stop by in the future and let us help you with any questions or concerns that may arise. In the meantime you can follow us on Facebook and Twitter for the latest dealership insights. Enjoy your new Verano. Sincerely, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

December 27, 2012

Fox Valley BGMC is a great place to buy a car, the staff and dealership did an excellent job getting me the car I was interested in at a great price. Bill, Liz, and Lauren did a great job making sure I was More

by jlbonner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Mcgee, Lauren Blomquist, Liz Camacho-Axelson
Feb 27, 2013 -

Fox Valley Buick GMC responded

Providing customers like you with an unparalleled car-buying environment is first and foremost. We take great care in identifying needs, satisfying goals and realizing objectives. Regardless of your individual restrictions or necessities; we are devoted to making sure everything is straightforward and comprehensive. I am glad you chose us for your new car venture and I look forward to seeing you in the future and aiding you with any automotive questions or concerns you may have. Until then, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

December 12, 2012

I stopped first at Fox Valley in search of a new car to replace our aging 01 Chevy Cavalier. Ted immediately showed me the Buick Verrano and I knew our search was over! Christina could identify with owni More

by Dennis/Bea Aubey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Christina especially friendly and helpful, Christina Wickersheim, Ben Stiritz, Ted Wenecki, Liz Camacho-Axelson, Nate Scherer
Feb 27, 2013 -

Fox Valley Buick GMC responded

I am so glad to hear we were your first (and last) stop! Having intrinsic automotive knowledge helps us pair each of our unique clients with the car that's best for them. From bumper to bumper, we are dedicated to working closely with you and finding an appropriate replacement for that aging Cavalier or whatever other car you're looking to upgrade. Thank you for taking the time to write this review. Our doors are always open for your future automotive questions and concerns. Regards, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

November 13, 2012

I can't say enough nice things about my experience at Fox Valley. Ben and Nate were a pleasure to work with and their willingness to deal at a fair price was refreshing. I would definitely recommend this d More

by primetime35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Stiritz, Nate Scherer
Feb 27, 2013 -

Fox Valley Buick GMC responded

I am so glad to hear our dealership was a breath of fresh air. Our team with valuable employees like Ben and Nate are devoted to your goals and objectives, above all else. Honesty, integrity and respect are at the forefront of our services and we work hard to make sure our clients get an exemplary experience. Thank you for taking the time to leave this thoughtful review and I appreciate your recommendation! Until we see you next time, check us out on Facebook and Twitter for the latest and greatest here at the dealership. Best, Mike Castagnino - GM MCastagnino@foxvalleybgmc.com

November 04, 2012

The salesman Bill that I worked with was great, very professional. He made the whole deal go very smooth and fast. Bill was very friendly and just all around great to deal with. He made the car buyin More

by Ben1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Mcgee, Nate Scherer
November 03, 2012

Amazing people helped us to get the car that we love. They accomodate us even its 15 mins to closing time when we went to look for cars. Me and my husband did not feel we are rushed to find the car we More

by rleenlamb1828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Stiritz, Lauren Blomquist, Liz Camacho-Axelson, Nate Scherer
...
14
...