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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
620 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 620 reviews
August 26, 2020
This was a really great experience - top to bottom. We’d driven the same car at a different dealership but left because the people were not genuine and we didn’t like the experience. Fast forward a few week driven the same car at a different dealership but left because the people were not genuine and we didn’t like the experience. Fast forward a few weeks, I communicated by email, set up an appointment, came in, and had the paperwork signed in under 2 hours. Everyone so friendly and genuinely helpful. More
by eprhyne
Employees Worked With
Leah Ruscitti-Smalley, Alex Silva, Frank Barnes, Jim Marrie, Adrian Maliszewski
August 26, 2020
Were willing to work with me and stay transparent through the whole process. Do recommend if need to buy a vehicle here. Thanks again. N the whole process. Do recommend if need to buy a vehicle here. Thanks again. N More
by N
Employees Worked With
Derek Erickson, Nick Faciano, Jim Marrie
August 23, 2020
Just want to say I had an awesome experience at the dealership they were able to fulfill my needs with financing and the salesman was the best second car bought there, will be buying in the future👍🏼 dealership they were able to fulfill my needs with financing and the salesman was the best second car bought there, will be buying in the future👍🏼 More
by N_pierri
Employees Worked With
Joe Pierri , Max Woosnam, Jim Marrie
August 22, 2020
Best customer service and amazing group of people! Everyone I talked with knew every answer to all my questions and helped me out way beyond my expectations. Everyone I talked with knew every answer to all my questions and helped me out way beyond my expectations. More
by Hunter
Employees Worked With
Trevor Awe
August 02, 2020
The whole experience was great from start to finish. Frank helped us find a car we loved and made the process of buying a car enjoyable! Frank helped us find a car we loved and made the process of buying a car enjoyable! More
by Kelsey F
Employees Worked With
Frank Mustari, Jim Marrie
August 02, 2020
Really enjoyed my new car buying experience with Trevor! He was very knowledgeable, low pressure, patient and fun to talk to! I highly recommend him. :) He was very knowledgeable, low pressure, patient and fun to talk to! I highly recommend him. :) More
by lindsayzolecki
Employees Worked With
Trevor Awe
August 01, 2020
Had a great experience they were extremely accommodating and went above and beyond to provide a comfortable and hassle free experience from our first point of contact to our salesman never felt pressured in and went above and beyond to provide a comfortable and hassle free experience from our first point of contact to our salesman never felt pressured into buying all around good car buying experience More
by Mattboyajian
Employees Worked With
Trevor Awe, Derek Erickson
July 30, 2020
It was a pleasurable experience and our Salesman Adrian was very knowledgeable and very polite he was easy to work with. Our finance person was very knowledgeable and really nice everyone in the dealership was very knowledgeable and very polite he was easy to work with. Our finance person was very knowledgeable and really nice everyone in the dealership was great the dealership is very clean and the manager after we were all done came out and thanked us for buying a car at Anderson Volkswagen !thank you again Paul Hansen More
by paulhansen2004
Employees Worked With
Adrian, Dan Brzozowski, Nick Faciano, Jim Marrie
July 29, 2020
A huge thanks to the people who helped make buying my first car as easy and fun as possible! Adrian was my sales person and did a wonderful job! first car as easy and fun as possible! Adrian was my sales person and did a wonderful job! More
by Derekhansen20
Employees Worked With
Derek Erickson
July 28, 2020
Very nice Helpful Understanding Helped us find the Very nice Helpful Understanding Helped us find the right car Took the time to help us Nice person Outgoing Kind to his customers Neatl Very nice Helpful Understanding Helped us find the right car Took the time to help us Nice person Outgoing Kind to his customers Neatly dressed More
by Samantha
Employees Worked With
Max Woosnam, Frank Barnes
