Fox Valley Volkswagen Crystal Lake

Best customer service! No hassle car purchase. Got best deal in my the area. Trevor was excellent! Would highly recommend VW of Crystal Lake. Max even helped out while Trevor was busy with another best deal in my the area. Trevor was excellent! Would highly recommend VW of Crystal Lake. Max even helped out while Trevor was busy with another customer. Very helpful and knowledgeable sales staff! More

Very attentive, knowledgeable and helpful staff. I had a great experience purchasing a car here. They did help us get the best deal possible too which is the best part! great experience purchasing a car here. They did help us get the best deal possible too which is the best part! More

Great service Derek Explained everything very well and was very fair and honest when we were negotiating and overall the process was very good and quick. Thanks! was very fair and honest when we were negotiating and overall the process was very good and quick. Thanks! More

Since VW had stopped producing the Golf R, I decided I’m going to try the next trim down which is the GTI Autobahn. But I couldn’t find any available Autobahn trim to test drive in any dealerships near me. going to try the next trim down which is the GTI Autobahn. But I couldn’t find any available Autobahn trim to test drive in any dealerships near me. Google pointed me to VW of Crystal Lake and I’m glad they did. From Leah Ruscitti, internet Sales Coordinator, to the “GTI Guy” Trevor Awe and even the Finance dude, they were all great to do business with. Leah had arranged my test drive schedule with Trevor on a Saturday and although I was late, Trevor was happy to show me the car I was looking for. All I can say about Trevor “the GTI Guy” Awe, is he is AWEsome. Unlike, most Sales Reps, he is not pushy. He is very knowledgeable of the car he is selling and lets his product sell itself. He just told me “drive the car around and I promise you, you won’t leave this store without this car.” I didn’t buy the car that day, but with a few haggling with Trevor over the texting, I took the car home the following Friday. That’s the kind of car buying experience, I bet every car consumer would like to have. No pushing, no pressure from the sales rep and no additional selling from the finance department. I score the VW of Crystal Lake an Excellent and would recommend and be a return customer. More

Everyone at the Crystal Lake was wonderful, professional and easy to work with. It was a very pleasant experience! Trevor was awesome! Max was too! and easy to work with. It was a very pleasant experience! Trevor was awesome! Max was too! More

Derek was fantastic to work with! Tyler was also great - the whole process was smooth! I would definitely buy again from this dealership and recommend them to anyone that was looking. the whole process was smooth! I would definitely buy again from this dealership and recommend them to anyone that was looking. More

This is the sixth car I have purchased from Anderson Motors/VW of Crystal Lake and there's a reason...easy and professional buying experience. Had an outstanding salesman in the form of Derek Erickson Motors/VW of Crystal Lake and there's a reason...easy and professional buying experience. Had an outstanding salesman in the form of Derek Erickson and a great Sales Manager (Nick Faciano). Get with these guys and you won't be disappointed. More

Trevor is the best! Trevor was extremely helpful and answered every question I had! We are very happy with the great experience at VW Crystal Lake! answered every question I had! We are very happy with the great experience at VW Crystal Lake! More

We highly recommend Crystal Lake Volkswagen. Derek was wonderful to work with and appreciate all he did to help with a successful buying experience. He answered all our questions and the entire process wa wonderful to work with and appreciate all he did to help with a successful buying experience. He answered all our questions and the entire process was smooth! More

Great experience. Professional, knowledgeable and helpful staff. Never felt like I was being tricked or coerced. I’ve purchased cars before and was dreading the prospect of doing it again. staff. Never felt like I was being tricked or coerced. I’ve purchased cars before and was dreading the prospect of doing it again. More