Fox Valley Volkswagen Crystal Lake

Great experience buying a new car Everyone was so friendly, not pushy at all. Very helpful with all questions I had. Smooth process overall. Joe was great with all his help of helping Everyone was so friendly, not pushy at all. Very helpful with all questions I had. Smooth process overall. Joe was great with all his help of helping me choose which model I would like! More

Excellent Experience The process at Volkswagen of Crystal Lake was exceptional. I went in to look at two used vehicles and one of them was at a different location, so my s The process at Volkswagen of Crystal Lake was exceptional. I went in to look at two used vehicles and one of them was at a different location, so my salesman Marshall said we could take the one for a test drive and look at the other one. I decided on the second one and while we did the paperwork, they had it detailed and it looked awesome. I had an issue with it a few days later and after stopping by, they took care of it promptly and at no charge. I will definitely recommend them to my friends and neighbors. More

Really worked with you to get a great deal I didn't feel like I had to go through the painful haggling process at this dealership. Being a first time car buyer, this was huge for me. Frank was I didn't feel like I had to go through the painful haggling process at this dealership. Being a first time car buyer, this was huge for me. Frank was very helpful, making you feel like he was really looking out for your best interest. Great car buying experience all around! I'm glad I got my car here. More

Great experience Joe and Casey were amazing with explaining and finalizing a lease for my college aged son. We spent a few hours there for the original agreement and c Joe and Casey were amazing with explaining and finalizing a lease for my college aged son. We spent a few hours there for the original agreement and came back later at night and Casey had us out in a little over an hour. No pressure, just straight forward information. Casey also calmed my fears as a parent financially by working a lease end agreement into the price to avoid any charges that may occur at the end of the lease. More

The Best If you are looking to purchase a new car. Crystal lake Volkswagon was great to deal with. There was never any pressure. A total pleasure . Trevor w If you are looking to purchase a new car. Crystal lake Volkswagon was great to deal with. There was never any pressure. A total pleasure . Trevor was great. More

Great group of salespeople. It's what you would expect when buying a new vehicle. Respect, fairness.....I ate a hotdogs. Good times were had by all. Love the New Atlas!. It's what you would expect when buying a new vehicle. Respect, fairness.....I ate a hotdogs. Good times were had by all. Love the New Atlas!. More

First car purchase, very impressed! Today was my first time buying a car, and Frank made my decision incredibly easy! Fell in love with the first car I chose, and Frank kept the purchase Today was my first time buying a car, and Frank made my decision incredibly easy! Fell in love with the first car I chose, and Frank kept the purchase stress free, and he and Eric were able to give me an outstanding price. The service at this dealership is second to none — they really care about you, and not just as a consumer. Would happily recommend this dealership to anyone in the market for a new vehicle! More

Love this dealership I live in Evanston and drove to crystal lake because they had the car I wanted. Everyone here was very helpful and nice!! I will definitely recommend I live in Evanston and drove to crystal lake because they had the car I wanted. Everyone here was very helpful and nice!! I will definitely recommend them to anyone. I wish there was a location closer to where I live. More

Comfortable and professional experience This purchase was a no pressure, relaxed process. The sales associate was pleasant and very knowledgeable about the vehicles. Every question was an This purchase was a no pressure, relaxed process. The sales associate was pleasant and very knowledgeable about the vehicles. Every question was answered promptly. The discussions were open and honest and went quickly. The trade-in and new car prep also went quickly. I have no negatives. More

Great Dealership This was one of the best dealerships I’ve ever worked with. Down to earth, real people that truly try their hardest to get you into the car you want. This was one of the best dealerships I’ve ever worked with. Down to earth, real people that truly try their hardest to get you into the car you want. More