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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
620 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 620 reviews
March 28, 2018
Alex was amazing!! Could not be happier!! Great people throughout the entire process. I will definitely be recommending Alex to my friends and family!! To say completely Could not be happier!! Great people throughout the entire process. I will definitely be recommending Alex to my friends and family!! To say completely satisfied would be a gross understatement!! More
by Chris Forman
Employees Worked With
Alexander Boro, Dan Brzozowski, Nick Faciano, Lindsay Sickal
March 23, 2018
Quick and pleasant! Thank you! We appreciate the experience being so awesome! :) we will Be back in the future. We look forward to purchasing our next vehicle at the sam Thank you! We appreciate the experience being so awesome! :) we will Be back in the future. We look forward to purchasing our next vehicle at the same dealership More
by nikki1207
Employees Worked With
Alexander Boro, Dan Brzozowski, Lindsay Sickal
March 23, 2018
Visit Alex was very knowledgeable and professional. He made me feel very comfortable and if the dealership had the exact model used car I was looking for I Alex was very knowledgeable and professional. He made me feel very comfortable and if the dealership had the exact model used car I was looking for I would have made a purchase that day. I would definitely recommend my friends to visit Alex at your dealership. More
by 123
Employees Worked With
Alexander Boro
March 10, 2018
Buying a 2017 GTI Service was quick and Alex was very helpful and knew the car very well. This was my first time buying a new car and I didn't know what to expect but i Service was quick and Alex was very helpful and knew the car very well. This was my first time buying a new car and I didn't know what to expect but it was not as bad as I thought it would be. Thanks again Alex! More
by Kman1287
Employees Worked With
Alexander Boro, Lindsay Sickal
March 05, 2018
Fantastic dealership ! My salesman Alex MADE the experience. He was knowledgeable about the product, answered all of my questions and was not pushy. I feel I got a great dea My salesman Alex MADE the experience. He was knowledgeable about the product, answered all of my questions and was not pushy. I feel I got a great deal on a fantastic car ! I can highly recommend this dealership . More
by Greg
Employees Worked With
Alexander Boro
February 25, 2018
Remarkable! The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and a former educator, hospital administrator, and former local chamber director I certainly believe in character, customer service and building relationships. This is EXACTLY what took place when I purchased a new vehicle from this dealership. A CLASS ACT team of people that worked so well together. Seamless! Thank you so much. :) More
by John Blazier
Employees Worked With
Frank Mustari, Bruce Jones, Nick Faciano, Lindsay Sickal, Casey Sleeman
February 25, 2018
Quality They are friendly and listen to all of your concerns. Lots of experience in the service department. Nice friendly place clean and updated. Highly re They are friendly and listen to all of your concerns. Lots of experience in the service department. Nice friendly place clean and updated. Highly recommend for service. More
by Mike
Employees Worked With
Alan Shapiro
February 25, 2018
Recall fixes Alan Shapiro is an excellent rep for your dealership. Friendly, courteous, and knowledgeable. The recall work on my wife's EOS was done quickly and Alan Shapiro is an excellent rep for your dealership. Friendly, courteous, and knowledgeable. The recall work on my wife's EOS was done quickly and efficiently. I would definitely recommend your dealership to my friends and famili. More
by Terry Hess
Employees Worked With
Alan Shapiro
February 24, 2018
Comfortable Car Buying Experience Alex and Frank were unique, kind, and knowledgeable. Gave me the experience that I was consulting a friend about buying a car, which was a blessing no Alex and Frank were unique, kind, and knowledgeable. Gave me the experience that I was consulting a friend about buying a car, which was a blessing not to deal with your stereotypical car salesperson. More
by Benwaa
Employees Worked With
Frank Mustari, Alexander Boro
February 24, 2018
Got my dream car!!!!! When I went to VW I was not expecting to get the car I got! But Alex Boro helped my dream come alive of owning a volkswagon Jetta! I would 12/10 recom When I went to VW I was not expecting to get the car I got! But Alex Boro helped my dream come alive of owning a volkswagon Jetta! I would 12/10 recommend this dealership! Everyone is super nice and honest! Thank you Volkswagon of crystal lake! More
by Rachelgreco98
Employees Worked With
Alexander Boro, Nick Faciano
