Fox Valley Volkswagen Crystal Lake

Very knowledgeable I have been to the Crystal Lake VW dealership a few times to look at their selection and every time Alex has been able to give me not just quality ser I have been to the Crystal Lake VW dealership a few times to look at their selection and every time Alex has been able to give me not just quality service with his knowledge of the vehicles, but amazing personal skills As he remembers my name, card we've been over and things about my life. It really feels like hecares for me not just as a number but as a person. More

First time service at this dealer My first time getting a service done at this dealership and the customer service I received was amazing. Very friendly staff that took care of all my My first time getting a service done at this dealership and the customer service I received was amazing. Very friendly staff that took care of all my needs and questions. More

Buying a cc Alex was great and very detailed. Transaction was quick and smooth. Love the car and would recommend a vw and would promote VW Crystal lake Alex was great and very detailed. Transaction was quick and smooth. Love the car and would recommend a vw and would promote VW Crystal lake More

Accidentally bought my car I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. Miraculously they were able to bring my layments low enough that I was able to walk out with my dream car. Thank you Frank and Casey! More

Trevor Awe was very easy to work with Trevor is extremely knowledgeable about the cars, no pressure sales and very pleasant to work with. I would recommend him and this dealership to every Trevor is extremely knowledgeable about the cars, no pressure sales and very pleasant to work with. I would recommend him and this dealership to everyone. It was a great experience! More

Very helpful and knowledgeable I was very pleased with my client advisor, Trevor. He was very knowledgeable about any car i asked about and he was very easy going and not pressuring I was very pleased with my client advisor, Trevor. He was very knowledgeable about any car i asked about and he was very easy going and not pressuring me to buy. Very great salesman and great dealership! More

All good Nice dealership with good people not trying to sell you things that you dont need. Fair prices also for trade ins. Alex is a fun guy tonwork with Nice dealership with good people not trying to sell you things that you dont need. Fair prices also for trade ins. Alex is a fun guy tonwork with More

Very knowledgeable Trevor, my Salesman was very knowledgeable of the VW product but was low pressure...made me feel confident in VWs and was a pleasant experience! Trevor, my Salesman was very knowledgeable of the VW product but was low pressure...made me feel confident in VWs and was a pleasant experience! More

Amazing Customer Service I went into the dealership not sure of what i was looking for and Frank was do helpful with finding the perfect car for me. Would absolutely recommend I went into the dealership not sure of what i was looking for and Frank was do helpful with finding the perfect car for me. Would absolutely recommend this dealership and especially Frank. More