Fox Valley Volkswagen Crystal Lake

Great experience! I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and wi I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and willing to work for what was the best fit and pricing for me. Highly reccomend! More

Couldn't be happier! When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasin When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasing a new car. They were friendly and I never once felt pressured into a purchase. I simply told them my needs in a vehicle and they provided me with affordable and stylish options. I would recommend them to anyone! Especially, people like me that need a little extra explanation. More

Just a good guy to work with He talks to you like a person. Doesn't make you feel intimidated or out of your element. No question is a dumb question. Just genuinely approachable a He talks to you like a person. Doesn't make you feel intimidated or out of your element. No question is a dumb question. Just genuinely approachable and friendly. Always makes sure to follow up and follow through. Id definitely go to him first for my next car. More

Fantastic salesmanship Frank helped us out on looking for a car. He was able to answer all our questions, and was very friendly. He was able to show us all the cars in our p Frank helped us out on looking for a car. He was able to answer all our questions, and was very friendly. He was able to show us all the cars in our price range and he knew all the features. More

Friendly and honest service I came in looking for a vehicle for myself and this gentleman was kind enough to show me across the showroom and give me honest details about each car I came in looking for a vehicle for myself and this gentleman was kind enough to show me across the showroom and give me honest details about each car More

Thumbs up Frank was very helpful in finding what we were looking for without feeling pressured. We left feelling we had made the right choice in our purchase. Frank was very helpful in finding what we were looking for without feeling pressured. We left feelling we had made the right choice in our purchase. More

Amazing experience! It is refreshing to get my questions answered without the typical back and forth or "just come in and see" It was amazing to have an honest caring ind It is refreshing to get my questions answered without the typical back and forth or "just come in and see" It was amazing to have an honest caring individual spearhead my car buying process. Leah made me feel like a friend getting a good deal and I could not be happier! THANK YOU!!! More

Frank is my man!!! Frank was a mad genius. He listened to everything I needed and like clockwork he presented me to the perfect car. I would highly recommend frank and t Frank was a mad genius. He listened to everything I needed and like clockwork he presented me to the perfect car. I would highly recommend frank and this dealership. More

Great salesman I have been helped by plenty of salesmen, and no one has made me feel as comfortable as Frank. I have sent my sister and in laws to him because I know I have been helped by plenty of salesmen, and no one has made me feel as comfortable as Frank. I have sent my sister and in laws to him because I know he will serve us with honesty and fellowship. Will continue to recommend him to others. More

Very kind and personable. I don’t know too much about cars, but at no point did I ever feel like I was being talked down to when making a selection. Thank you! I don’t know too much about cars, but at no point did I ever feel like I was being talked down to when making a selection. Thank you! More