Fox Valley Volkswagen Crystal Lake

Bought a Beetle I was looking for a Beetle with very specific options. After an extensive search on my own, I turned to VW of Crystal Lake, to find the vehicle for me I was looking for a Beetle with very specific options. After an extensive search on my own, I turned to VW of Crystal Lake, to find the vehicle for me. Mike Zell found a vehicle, quickly, and brought it in from out of state. VW of Crystal Lake certified it, and Bob Langenberg made the buying process very easy. Couldn't be happier! The car is in great shape, and Bob and Mike made sure there were "no surprises" More

Great service. Very nice. Tries to work with desired price as much as possible. Great cars at reasonable prices. I was promised a full tank but they left me with les Very nice. Tries to work with desired price as much as possible. Great cars at reasonable prices. I was promised a full tank but they left me with less than half but that doesnt speak for how nice the people working there was. More

Great Service at Crystal Lake VW Bob L. was great. He helped me get an awesome deal on my brand new 2014 VW. I have had three VW and I don't want to drive anything else again. Bob L. was great. He helped me get an awesome deal on my brand new 2014 VW. I have had three VW and I don't want to drive anything else again. More

Paul Belo Had a great experience, Peter and Mike were very helpful. We will recommend the dealership to all. The process was very fast, we did not have to wait Had a great experience, Peter and Mike were very helpful. We will recommend the dealership to all. The process was very fast, we did not have to wait to long. Overall had a great experience. More

Excellent Treatment as usual I would like to thank Bob Langenberg and James Orton for their excellent support in helping me buy our new 2009 Jetta. Great people to deal with, got I would like to thank Bob Langenberg and James Orton for their excellent support in helping me buy our new 2009 Jetta. Great people to deal with, got a fair deal and felt very satisfied leaving the dealership. You can't go wrong with people like them! This is my 9th VW from Anderson over the last 25 years. Always treated with respect and fairly. We also bought a 2012 VW Jetta in May to replace our 2004 Jetta. James took care of us very well with that purchase also. I also don't want to overlook the ease and simplicity Danny Busch completed all the paperwork for the purchase. What a valuable employee he is to make the back end of the purchase process so simple and easy to understand. Don't want to forget to mention the service department too. Mike and his techs are worth their weight in gold! Never doubted for a second bringing my cars in for service at Anderson. Alan is a top flight tech who always does an excellent job servicing the vehicles. Others in the shop do a great job also! With their new facility, it is apparent the owners of Anderson VW are serious about keeping the high quality sales and service going for another 25 years! I recommend them highly! More

My new Jetta!! What a great car buying experience!!! Bruce Jones was my sales guy and he was awesome!!! He made me feel very confident in my decision and really to What a great car buying experience!!! Bruce Jones was my sales guy and he was awesome!!! He made me feel very confident in my decision and really took his time making sure that I got the car that was right for me. I would recommend Bruce Jones and Anderson VW in Crystal Lake to everyone!!! Thanks Bruce!! I would like to add one more thing. I have been going through some tough times in my life recently, and getting this new car was huge for me. I had gotten a couple of dings in my door and I was so upset. Mike went out of his way to help me and I will never forget it. Thank you so much to everyone at Anderson!! Bruce and Mike are AMAZING! More

Excellent Experience! This was my first car buying experience. My parent's have purchased two vehicles from this dealer before so I had a little bit of an idea what I was d This was my first car buying experience. My parent's have purchased two vehicles from this dealer before so I had a little bit of an idea what I was dealing with. I walked in told Bob what I wanted and what I wanted to pay and he made it happen. I didn't have to sit through the hassle of the long dealership negotiations and the whole let me go ask my manager 10 times. Bob made it quick and simple. Very happy with my new car. More

Just bought a Jetta TDI !! We had an overall wonderful experience. Bob L. was great to work with! He's a very knowledgeable salesman. There was no rush/urgency. We told him what We had an overall wonderful experience. Bob L. was great to work with! He's a very knowledgeable salesman. There was no rush/urgency. We told him what we were in the market for and he knew what he was talking about and kept it to the point. Bob has a great sense of humor and was great to work with! I highly recommend this dealership to anyone looking for quality service and great product. More

Best car buying experience ever!! My wife and I are second time buyers and highly recommend this dealership. Excellent customer service from a staff that genuinely cares about their cu My wife and I are second time buyers and highly recommend this dealership. Excellent customer service from a staff that genuinely cares about their customers. More

Great customer service at this dealership. Third time customer. Everyone was extremely friendly and informative. I would highly recommend you buy your next car from this de at this dealership. Third time customer. Everyone was extremely friendly and informative. I would highly recommend you buy your next car from this dealership:) More