Fox Valley Volkswagen Crystal Lake

Fantastic experience! In and out in under 2 hours! Told them what I needed for my trade and they got it done. Definitely recommend them. them what I needed for my trade and they got it done. Definitely recommend them. More

I had a very pleasant shopping experience, Frank Mustari was extremely knowledgeable and accommodating, Frank Barnes worked the numbers and in the end Crystal Lake VW had the right '21 Atlas, the right pric was extremely knowledgeable and accommodating, Frank Barnes worked the numbers and in the end Crystal Lake VW had the right '21 Atlas, the right price, the right trade in value. and best of all, was out the door in less than an hour. Highly recommended. More

We loved working with Derek Erickson and Alan Shapiro. Both of these gentlemen are knowledgeable, honest, hard working , I would recommend this dealership to anyone looking to purchase a VW. I have only o Both of these gentlemen are knowledgeable, honest, hard working , I would recommend this dealership to anyone looking to purchase a VW. I have only owned VW’s for 50 years so I know good people when I meet them. More

Employees went above and beyond to get us started reviewing all the bells and whistles. Auto was delivered in top condition. Would definitely go back to this dealer in the future reviewing all the bells and whistles. Auto was delivered in top condition. Would definitely go back to this dealer in the future More

Max was awesome to work with. He went above and beyond helping us find the trim we were looking for and answered all the questions we had clearly. We reached an agreement quickly and he had the paperwork helping us find the trim we were looking for and answered all the questions we had clearly. We reached an agreement quickly and he had the paperwork ready to go to get us in and out. Trevor also was pleasure to work with. We couldn’t have been happier with the entire process. More

Bruce Jones (and his entire staff) were very helpful, friendly and accommodating. I can't recommend them enough. Outstanding service made the whole process easy. friendly and accommodating. I can't recommend them enough. Outstanding service made the whole process easy. More

Did my homework on-line and had a good idea what to expect once I got to the dealer. They were courteous and business like. I am very happy with the deal for the new car and for the trade-in. I was ver expect once I got to the dealer. They were courteous and business like. I am very happy with the deal for the new car and for the trade-in. I was very impressed with Max our sales rep. He was very good at showing us many of the new features in the car. That did not happen when we bought our Toyota Camry. We had a good experience and would recommend Crystal Lake VW to anyone interested in a new VW. Thank you all! More

Bruce was so kind through the whole process, and helped me with everything that I needed. Definitely ask for him for all your sales needs!! me with everything that I needed. Definitely ask for him for all your sales needs!! More

Bruce Jones was a very pleasant and exceptional salesman to work with. He provided exemplary customer service on showing options available on the different trim levels of the Tiguan line of cars. He was ver to work with. He provided exemplary customer service on showing options available on the different trim levels of the Tiguan line of cars. He was very knowledgeable of demonstrating the features of the car. I am a repeat customer and Bruce kept me apprised of when there were exceptional deals. I am so excited to be the owner of a brand new 2021 Tiguan SEL Premium R-Line vehicle. I will definitely recommend this VW dealership to my friends and family and have them ask for Bruce Jones. More

I cannot express how pleasant and EASY it was to buy a car from this dealer! We walked in to test drive a used Jetta, and agreed on price within 30 minutes. Bruce (salesman) was outstanding, I really can’ car from this dealer! We walked in to test drive a used Jetta, and agreed on price within 30 minutes. Bruce (salesman) was outstanding, I really can’t recommend him more highly! More