Fox Volkswagen of Rochester Hills

Purchase a VW Jetta I had an outstanding experience with my purchase of a new 2019 Jetta. The sales person found exactly the car I was looking for. The service and profes I had an outstanding experience with my purchase of a new 2019 Jetta. The sales person found exactly the car I was looking for. The service and professional advise was exactly what I expected. I will continue to use this dealership and let friends and family know how good the experience was. More

Always Excellent Service The service staff is excellent.. They are courteous and will take the time to answer all of your questions. In the eighteen years that I have dealt wi The service staff is excellent.. They are courteous and will take the time to answer all of your questions. In the eighteen years that I have dealt with them, I never had a bad experience. More

Great Purchase Experience! This is the first time I've bought a Volkswagen product, and I'm thrilled with my choice! Sincere thanks to Amanda for her honest and informed approa This is the first time I've bought a Volkswagen product, and I'm thrilled with my choice! Sincere thanks to Amanda for her honest and informed approach during the buying process - she made it simple and was able to answer all of my questions. Pricing negotiations went smoothly, and thanks to the Finance folks as well for clearly explaining the warranty options and associated costs. I recommend the team here at Fox, and look forward to visiting again when the time comes for service! More

Great service at the garage Received prompt friendly reasonably-priced service at the garage. Had a bit of difficulty trying to book an appointment and was promised a call ba Received prompt friendly reasonably-priced service at the garage. Had a bit of difficulty trying to book an appointment and was promised a call back (never received it so I had to call yet again). Once I got the appointment everything went exceptionally well. More

Best Customer Service! I had a great overall buying with Fox Volkswagen. My salesperson, Amanda, was great. She was knowledgeable about the products, very straightforward I had a great overall buying with Fox Volkswagen. My salesperson, Amanda, was great. She was knowledgeable about the products, very straightforward and transparent with pricing, and had everything ready for me to sign when I arrived. No surprises when I got there which is exactly what I wanted. I would recommend Amanda and Fox Volkswagen to anybody. More

New lease As first owner of VW , started very good to have some to explain and having Very straight forward discussion during price negotiation. No pressure, f As first owner of VW , started very good to have some to explain and having Very straight forward discussion during price negotiation. No pressure, fair and professional interaction regarding different options. More

Top tier customer service experience. I worked with Daniel getting a new Jetta lease and I can’t recommend him enough. He really made me feel like he was taking care of my needs. He was re I worked with Daniel getting a new Jetta lease and I can’t recommend him enough. He really made me feel like he was taking care of my needs. He was respectful and polite and made my buying experience smooth and hassle free. One of the nicest guys in sales I’ve ever met. He actually listened to what I was saying. His customer service sealed the deal and was the reason I went with Fox auto. Pressure-free auto buying just like it should be. 10/10 stars, truly a great experience and great deal. More

A DREAM Rolf was super attentive and naturally aware of my needs. He knew immediately what I needed, and also what I would enjoy in a vehicle. Really great gu Rolf was super attentive and naturally aware of my needs. He knew immediately what I needed, and also what I would enjoy in a vehicle. Really great guy with a bright future! ;-) More

Great Took less time than I thought. Friendly staff. Car was washed. Dealership is clean and well organized. Waiting room pleasant and stocked with snacks Took less time than I thought. Friendly staff. Car was washed. Dealership is clean and well organized. Waiting room pleasant and stocked with snacks and coffee. More