Frank Boucher Chevrolet Cadillac of Racine

Timely service. With excellent customer service service I am very grateful to have my car back and functioning With excellent customer service service I am very grateful to have my car back and functioning More

Charlie was nothing short of amazing! He knew what we were looking for and worked hard to make it work in our budget. He even came in on his day off to finish the deal and get us into o He knew what we were looking for and worked hard to make it work in our budget. He even came in on his day off to finish the deal and get us into our new truck! Can’t say enough positive things about our experience. More

Duke had great communication and kept me informed on what was going on with my truck. was going on with my truck. More

It took a bit longer than we thought but it is what it is. mike nice individual. Now one problem when I arrived on Wednesday I got out of the truck slipped and fell banging up my knee and back. nothing te is. mike nice individual. Now one problem when I arrived on Wednesday I got out of the truck slipped and fell banging up my knee and back. nothing terrible but uncomfortable and slightly embarrassed. But ask in the future when the floors are slippery you should post a message “Be careful when leaving your vehicle as the floors are wet and could be slippery”. That is all and you all have a great holiday. More

Excellent service and communication. Was a pleasure to work with. Very friendly staff. I will recommend to others. Was a pleasure to work with. Very friendly staff. I will recommend to others. More

Everybody there was very professional very polite and helpful. and very thorough on examining my truck. helpful. and very thorough on examining my truck. More

Pleasure Good follow up, explained what was required and returned calls. The waiting room was nice and the personal were a very courteous. Coffee was good and hot! returned calls. The waiting room was nice and the personal were a very courteous. Coffee was good and hot! More

Easy, booked the appointment, arrived. Left, they called when it was ready, then they picked me up. Loved the video that was provided detailing the service. Left, they called when it was ready, then they picked me up. Loved the video that was provided detailing the service. More

So when my vechile gets service there. Seems vehicle is worse than i drop it off or things get missed. Every repair done on my truck. Seems a something failed prematurely and when it's ad Seems vehicle is worse than i drop it off or things get missed. Every repair done on my truck. Seems a something failed prematurely and when it's addressed. It's always a excuse like warranty was only 12 months but having it in for oil changes after repair and getting an inspection. Issues always missed and I have to find it and it's never a tech fault. It's a part fault and other excuses.the dealership needs to take accountability of their faults if was part failure or the tech failure in installing or doing repair. Luckily have extended warranty though the bank or I be trading vechile in though another dealership More

Frank Boucher is a very professional outfit. I had some bodywork done on my Silverado. I wouldn't hesitate to use them again, although I hope I don't need to! I had some bodywork done on my Silverado. I wouldn't hesitate to use them again, although I hope I don't need to! More