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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,585 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,585 reviews

July 02, 2025

The salesman who I was referred to walked me through the looking step and when that didn’t work he then walked me through the having a truck built from factory. It turned out great. More

by TMATTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

July 02, 2025

Frank Boucher has to be the best experience of buying a vehicle. His team are so welcoming and helpful. We fly in from 350 miles away knowing that what we were told is what we are gonna get. Thanks Chris, More

by TM_MILLER040106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Kilpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Chris Tessmer General Sales Manager 262-886-1010

July 01, 2025

Phil is a great guy. Besides that the service is lack luster and considerably lazy overall. Lack of communication all across the board. Especially between body shop and s More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Nick was very professional and knew exactly what needed to be done and got it taken care of. Still waiting for a part but they will let me know More

by Pkrngl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

June 27, 2025

I appreciate the warm welcome Charlie gave me when I just was looking at a few of the vehicles in the lot without looking to buy. He was very knowledgeable on some of the vehicles I took interest in looking More

by PIPPINSASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady I worked with signing all the paperwork work was kind also can’t remember her name she had blonde hair wore glasses
Jun 27, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Here at Frank Boucher Chevrolet Cadillac of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Tessmer General Sales Manager 262-886-1010

June 27, 2025

My review of the service dept was from a former Chevy. The service was very good. I did just purchase a new Chevy No need for service as yet. However, the salesman (Patrick) was very good in aiding m More

by KCOOK20
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

June 24, 2025

I've always been impressed with your service dept. Which is one of the reasons I purchased a Chevy. Patrick was kind and patient with me and showed me all the "bells and whistles" I needed for the n More

by KCOOK20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe her name was Celeste, but I'm not certain. She helped with the paperwork. She was also excellemt.
Jun 24, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with Patrick and our team. We're glad to hear we delivered such a great experience! Chris Tessmer General Sales Manager 262-886-1010

June 23, 2025

they seriously are the best! ! they seem to take pride in their work and repairs and always try and make it easy for me More

by cheriefliess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

June 21, 2025

Fixed my car and did a great job. It took longer than expected, but rhey were waiting fir insurance authorization. More

by johnandlinda.busybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhorst
Jun 21, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

June 20, 2025

Display screen changes on its own. The issue was not resolved and is constantly changing More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, Ann, and we'd like to learn more about this issue. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

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