Frank Boucher Chevrolet Cadillac of Racine - Service Center

My visit went great after going to the dealership I originally purchased my brand new car from that had terrible service my second stop here was top tier my service representative was helpful and a gre originally purchased my brand new car from that had terrible service my second stop here was top tier my service representative was helpful and a great person to work with everyone was kind and my vehicle was repaired faster than expected I will continue to take my car there for service More

Communication isn't the best. When picking up my car, I asked where my car was. Told it's in lot. Usually at past my dealer, they have the car parked near the service area. You do When picking up my car, I asked where my car was. Told it's in lot. Usually at past my dealer, they have the car parked near the service area. You don't have to go searching the lot for your car. With no direction on location. More

Personable, listens to what suits your life and budget, takes time to know you, gives you the best deals, cares about you as a person takes time to know you, gives you the best deals, cares about you as a person More

The salesman who I was referred to walked me through the looking step and when that didn’t work he then walked me through the having a truck built from factory. It turned out great. looking step and when that didn’t work he then walked me through the having a truck built from factory. It turned out great. More

Phil is a great guy. Besides that the service is lack luster and considerably lazy overall. Lack of communication all across the board. Especially between body shop and s Besides that the service is lack luster and considerably lazy overall. Lack of communication all across the board. Especially between body shop and service. You do not get what you pay for. They put the wrong emblems on my truck. Now I have to allocate more of my time to them to correct the mistake. More

Nick was very professional and knew exactly what needed to be done and got it taken care of. Still waiting for a part but they will let me know to be done and got it taken care of. Still waiting for a part but they will let me know More

My review of the service dept was from a former Chevy. The service was very good. I did just purchase a new Chevy No need for service as yet. However, the salesman (Patrick) was very good in aiding m The service was very good. I did just purchase a new Chevy No need for service as yet. However, the salesman (Patrick) was very good in aiding me with the new car. More

they seriously are the best! ! they seem to take pride in their work and repairs and always try and make it easy for me ! they seem to take pride in their work and repairs and always try and make it easy for me More

Fixed my car and did a great job. It took longer than expected, but rhey were waiting fir insurance authorization. It took longer than expected, but rhey were waiting fir insurance authorization. More

Display screen changes on its own. The issue was not resolved and is constantly changing The issue was not resolved and is constantly changing More