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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,024 Reviews
Call Service Center (262) 240-6105

1,024 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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July 12, 2023

Detailed service and video of work done. Recommendations were for immediate needs and what needs to get addressed in the future! More

by dorri.mcwhorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2023

Morry Decker was amazing to deal with! Highly recommend using this service department! Also they send you a video of them performing service on your car. Very informative More

by Nicole Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Michael Wichgers, John Kaiser, Charles Barske, Jacob Rapinchuk, Nick Nelson
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Jul 12, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!

July 11, 2023

I really appreciate the prompt service. I brought the car in the same day I called and it was ready the next day. Fast, friendly service as always. Thank you!!! More

by Maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you, Maureen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

July 11, 2023

Nick was very helpful and nice. He gave good information and had the vehicle inspected and returned in a good time. More

by Christopher Cole
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Report | Print
Jul 12, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review, Christopher! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 10, 2023

Ii brought my car in for its regular oil change. I enjoyed relaxing during a short wait. The service was great. More

by Kmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Report | Print
Jul 10, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

July 10, 2023

Reliable service always. Great customer service. I have been a customer for over 20 yeats. More

by mgram001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2023

Always have great service and very nice people. Will recommend Boucher to family and friends. More

by SBECKER1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2023

Very attentive Service Manager. Mitch is very knowledgeable and detail oriented. Most excellent service by entire Staff. Video about Service done a ‘nice touch. The Main boss,Chris More

by PRO_PILOT
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob in finance and Charles also in finance. Chris T. Overall Manager a Super guy and very knowledgeable.
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Jul 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Pete. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2023

Me gusta mucho el servicio son muy amables y siempre responden mis preguntas y el servicio es muy bueno More

by ISAACYJESSICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Report | Print
Jul 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 02, 2023

They are Very professional, always willing to answer questions, never treat you like a dumb blond. More

by Shirley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers, Charles Barske, Jacob Rapinchuk, Nick Nelson
Report | Print
Jul 02, 2023 -

Shirley responded

Here is the review

Aug 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, Shirley, and for taking the time to leave us this wonderful feedback!

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