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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,009 Reviews
Call Service Center (262) 240-6105

1,009 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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February 28, 2025

Janus was very knowledgeable and accommodating he was very nice and talked with me about my problem More

by ddragonflydreams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jamus met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

February 27, 2025

I always feel like they help me with what I need honestly and try to get me the best deals. I don’t ever feel like I’m being pressured into additional services or to trade in my car. More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business, Jamie, and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

February 22, 2025

I brought my truck in for an oil change and brakes. I informed the person who checked me in (wasn’t the same person who checked me out) that I brought my own oil, which was not used, which was not hap More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We appreciate the feedback and will share your comments with the team. If there is anything we can assist you with in the future, please let us know. Jim Piscitello Service Manager 262-886-1010

February 18, 2025

Morry is a Godsend! I always know things will get done right because of him. More

by SGWalesVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear Morry and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jim Piscitello Service Manager 262-886-1010

February 15, 2025

Work was completed on a very timely basis and actually came in under the initial quote!!! More

by benbenmichael59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in Auto Body
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Feb 17, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

February 09, 2025

Mitch is a great person to deal with. He’s very knowledgeable when it comes to talking about the service that’s being or needs to be done. More

by Martinkarpinski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Karpinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Martin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

February 06, 2025

Very helpful. I don’t feel like being ‘blown off’ as we did at Palmen in Kenosha. Mitch and Nick are friendly and easy to deal with More

by WAUG162003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Karpinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch, Nick and our team met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

February 05, 2025

Mike was a great serviceman I like his willingness to just jump right in and get it done. More

by Mjvalencia0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Feb 05, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

February 05, 2025

Went in for body damage. Estimate was quoted @ almost $5,000, which my job paid for. I pointed out the damage to my rear wiper AND my tail light/bar, during said estimate, wh More

by jschippers1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thunhorst, Philip
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Feb 06, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jim Piscitello Service Manager 262-886-1010

February 02, 2025

Great service. All techs very knowledgeable. Shuttle to home very convenient. I would go to them again. More

by Bonniejean4321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Bonnie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

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