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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,025 Reviews
Call Service Center (262) 240-6105

1,025 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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April 13, 2023

Been with Frank for many years thay have been taking care of my two Malibu S10 for a long time. More

by Sass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

April 13, 2023

All was good with the service, but the last 2 times I was there for an oil change, I was promised my car would be washed. Neither time it was done. Kind of disappointing to expect a nice clean car, then a l More

by Patti.henderson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept, I can’t remember her name.
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Apr 13, 2023 -

Patti.henderson18 responded

All was good with the service, but the last 2 times I was there for an oil change, I was promised my car would be washed. Neither time it was done. Kind of disappointing to expect a nice clean car, then a let down of a dirty car returned.

April 08, 2023

I bought a car here in 2011 and while I no longer have that vehicle, I still use Franck Boucher Chevrolet Cadillac service center. They have always had great prices and services. I highly recommend. More

by SPOPPE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember who I worked with
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Apr 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

April 08, 2023

Very thorough in explaining the charges. I would recommend Frank Boucher in Racine and I only go there for my car maintenance. More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young woman.
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Apr 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 06, 2023

Very helpful explaining of vehicles features. Smooth transaction I felt that I was appreciated as a customer More

by MARKO.STANOSEVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Stanosevic
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Apr 07, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

April 01, 2023

Service was great and fast. Willing to accommodate customers. I highly recommend Frank Boucher for all your Chevy needs! More

by Nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Apr 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 31, 2023

Great service in a timely manner. Recommend to anyone. Friendly staff, in and out quickly. More

by triumphrider78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
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Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

March 31, 2023

Nice people very helpful specifically morey always great job done. Would recommend to other people More

by Kolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Morry here at Frank Boucher Chevrolet Cadillac of Racine.

March 30, 2023

Response to email messages is very quick. The manager and consultants are very helpful, kind, and professional. This appt was for a fleet vehicle. The vehicle was picked up and dropped off More

by KIM.BARTEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Karpinski
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Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2023

I've been a customer for a while now, and I've always had a good experience. Great service More

by chuckie81bl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colone
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Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

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