Frank Boucher Chevrolet Cadillac of Racine - Service Center

I was very happy with the service. They had a part ordered and my vehicle back to me in one day. The only problem that I had was that the loaner car was very small compared to the SUV I own. It woul ordered and my vehicle back to me in one day. The only problem that I had was that the loaner car was very small compared to the SUV I own. It would have been nice to have a loaner similar in size to the vehicle I am used to driving. I understand they were very low on inventory of loaner vehicles, so I dealt with it in stride. Other than that, I was very impressed with the courtesy and professionalism of all of Boucher's staff. More

Service writer was efficient and helpful and service was completed quickly. Waiting room was good along with the coffee. We will use Boucher for our next visit completed quickly. Waiting room was good along with the coffee. We will use Boucher for our next visit More

Always awesome going there, they always do a great job Hans is the best service guy I have ever worked with on any car! thanks again Hans is the best service guy I have ever worked with on any car! thanks again More

Amazing staff! Dylan always goes above and beyond for us when we are there for service. I would recommend them for all your car needs 100% when we are there for service. I would recommend them for all your car needs 100% More

Morry is outstanding in customer service and follow-thru - ALWAYS there to help and makes sure to keep you updated in the process, start to finish! - ALWAYS there to help and makes sure to keep you updated in the process, start to finish! More

A great service experience. I was early for my 7 am appointment and the doors opened early. I was in and out in 45 minutes for a tire rotation and oil change. appointment and the doors opened early. I was in and out in 45 minutes for a tire rotation and oil change. More

Excellent staff, would recommend the service department highly. They kept me informed of my repairs and let me know what services were coming up next visit. highly. They kept me informed of my repairs and let me know what services were coming up next visit. More

I was greeted by a Friendly and Courteous staff member. The vehicle was in for a oil change and inspection and the job was done The vehicle was in for a oil change and inspection and the job was done More

Luchini and Kaiser are the best. All the service staff treat me as a vip. Mr Decker is especially a great host for your dealership treat me as a vip. Mr Decker is especially a great host for your dealership More

Oil filter and Oil change was routine. The mechanics could not find the intermittent bussing/rumpling noise. After two road trips and about a 90minute wait. They indicated they would continue to resear could not find the intermittent bussing/rumpling noise. After two road trips and about a 90minute wait. They indicated they would continue to research the possible causes and if thayt find anything they would call me. This vehicle is coming to the end of its warrant period in a few weeks. More