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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,031 Reviews

1,031 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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December 08, 2024

Nice Dealer great staff and quick service ! And the have a very Comfortable waiting room More

by Kelly J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morry and our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

December 06, 2024

Was bad service i leave my car monday for service they don't call me to tellme was wrong with my car until i call them bad actitud when claim for my car to server advisor More

by Joseoviedoespino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jose, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

November 26, 2024

Great friendly service handle all my question and kept great communication and let me know what was going on More

by avameiontrelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

November 23, 2024

Two service members helped me and both were not only knowledgeable but extremely helpful! These two service technicians made my experience pleasant and almost delightful!! Congrats on these team member More

by cloutier326
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

November 16, 2024

Great deals , excellent price and great customer service for your business and your daily needs such a good place More

by Cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Cristian, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

November 12, 2024

The service was great. They were very professional and explained everything to me. The shuttle service is always a big plus! I would definitely recommend this dealership. More

by mamamoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

November 07, 2024

One of the best dealers in the area. Service department always goes above and beyond! More

by joela.kaminskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

November 03, 2024

I’ve had 2 vehicles from Frank Boucher and always get my service done by the dealer. They are quick to get my car in, do great work, and all of the employees that I encounter are friendly and professional. More

by K Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Piscitello Service Manager 262-886-1010

November 03, 2024

Job well done. Excellent customer service and service to vehicle done in a very timely manner. More

by Sandman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

November 01, 2024

Great service, provided pick up and drop off shuttle sevice which was much appreciated. Very satisfied with service work preformed on my car. More

by tonyg1g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

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