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Frank Boucher Chevrolet Cadillac of Racine - Service Center
Racine, WI
1,016 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,016 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center
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January 20, 2020
I am very with the service I received. The repairs done on my car were done in a timely manner. i am very satisfied with the service department. on my car were done in a timely manner. i am very satisfied with the service department. More
by JUDY6459
Verified CustomerEmployees Worked With
Maurice Decker
January 17, 2020
Oil Change and recalls Made an appointment for oil change and have recalls done. had 3 recalls and only 2 were done. the program for brakes not available at this time. even Made an appointment for oil change and have recalls done. had 3 recalls and only 2 were done. the program for brakes not available at this time. even though recite said it was done. And no oil change was done. Just out of parking lot and checked recite and noticed oil wasn't changed so returned to service center and questioned why it wasn't done and after staring at screen was told it will be changed right away. I expect more out of Boucher Chevrolet than that. I only have been doing business with you for 20 plus years. More
by DENISWORM
Employees Worked With
Kenneth Kuhfuss the first service advisor then Heather Vesely who then went above and beyond to meet my expectations
January 16, 2020
Great Service We have been totally satisfied with both buying and servicing of our cars at Frank Boucher and will continue to rely on them in the future. We have been totally satisfied with both buying and servicing of our cars at Frank Boucher and will continue to rely on them in the future. More
by JJ_EJ
Employees Worked With
Morry Decker, Luke Lueneburg
January 16, 2020
I love the service that is done on my vehicle, which is why I keep returning. Although, something has to be said about the customer service. As you pull into the service department & get out of your vehicl why I keep returning. Although, something has to be said about the customer service. As you pull into the service department & get out of your vehicle, no one acknowledges you...NO ONE! I ended up standing next to my car trying to figure out who to go to or what to do. Look up, nod, wave, telling me someone will be with me in a minute...something!! Makes you feel very awkward. More
by llwunsch16
Employees Worked With
Can’t remember
January 16, 2020
friendly accomodating I was late for my 12:00 appt. I was so relieved that they agreed they would make it work. WIth the construction around Fox Comm area at KR and hwy I was late for my 12:00 appt. I was so relieved that they agreed they would make it work. WIth the construction around Fox Comm area at KR and hwy 31.............you just never know what you re getting into. I believe I was also pondering the glaze ice that was anticipated and the temperature. The only I now have a question on is did the tires get rotated or not? so if I was late........maybe that didnt get done. Nothing was said. I was told all ok, and that fluids were topped off. The temp went up enough that I got a free car rinse off which is always good!?!? Thank you for understanding not everything runs by the clock even so hard as we try. More
by RENEWALENTERPRIZES
Employees Worked With
I apologize I left and my memory dropped their names?!
January 15, 2020
Service Front Brakes,Check Batteries,Change Oil Rotate Tires The People are courteous the service was good and the price was fare. Okay 25 words, the popcorn is good and free internet is a plus. The People are courteous the service was good and the price was fare. Okay 25 words, the popcorn is good and free internet is a plus. More
by DZIMDARS
Employees Worked With
Ken
January 13, 2020
Great service!! Service was awesome, John Kaiser and Maury are the BEST!!! I always have a top notch experience with you, me and my family are customers for life!! Service was awesome, John Kaiser and Maury are the BEST!!! I always have a top notch experience with you, me and my family are customers for life!! More
by MNAVARRO2
Employees Worked With
Other Employees :
Maury, John Kaiser in your service center- 5 stars on these these 2 employees!!!
January 11, 2020
Every time I call or visit the dealership, the staff are friendly and helpful. I know I can trust them with my vehicle and when something goes wrong, they are the first ones I call! friendly and helpful. I know I can trust them with my vehicle and when something goes wrong, they are the first ones I call! More
by JOCE2347
Employees Worked With
Hans
January 10, 2020
Always nice people helping to make owning a Chevrolet more fun! Great service! I always buy my Chevys at Boucher! Great deals, nice people! Good cookies too! more fun! Great service! I always buy my Chevys at Boucher! Great deals, nice people! Good cookies too! More
by GENPOP454
Employees Worked With
January 09, 2020
Fixed it They looked at history of repairs on my car so service was better in correcting a re-occurring problem. I would bring again for service when needed. They looked at history of repairs on my car so service was better in correcting a re-occurring problem. I would bring again for service when needed. More
by MMBISSEN
Employees Worked With
Ken
